Customer Relationship Executive

6 days ago


Jhalana Doongri Jaipur Rajasthan, India Verve Logic Full time

**Key Responsibilities**:

- **Client Relationship Management**: Develop and maintain long-term relationships with clients, understanding their needs and ensuring satisfaction.
- **Data Centralization**: Maintain accurate and up-to-date client information in the CRM system to facilitate seamless coordination across departments.
- **Dispute Resolution and Payment Recovery**: Address client disputes promptly and work towards amicable solutions. Manage overdue accounts and implement strategies for payment recovery.Recruiting Resources
- **Handling Challenging Interactions**: Engage with dissatisfied or angry clients empathetically, aiming to resolve issues and restore trust.
- **After-Sales Support**: Provide comprehensive after-sales support, addressing any concerns and encouraging client referrals through exceptional service.
- **Data-Driven Decision Making**: Utilize client data to identify trends and insights, informing strategic decisions to enhance customer satisfaction and business growth.

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person



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