Client Relationship Manager

3 weeks ago

Jaipur Rajasthan, India Talent Worx Full time

About the Role We are seeking a proactive and customer-focused Client Relationship Manager to join our team in Jaipur The ideal candidate will have 1-2 years of experience in managing client relationships ensuring customer satisfaction and driving long-term engagement You will act as the primary point of contact for clients helping to build trust and ensure seamless service delivery Requirements Job Title Client Relationship Manager Location Jaipur Rajasthan Experience Required 1-2 Years Employment Type Full-Time Key Responsibilities Build and maintain strong long-term relationships with existing and new clients Serve as the main point of contact for clients handling inquiries issues and feedback promptly and professionally Understand client needs and objectives and propose appropriate solutions and services Coordinate with internal teams sales marketing operations to ensure smooth execution of client deliverables Monitor client satisfaction through regular check-ins meetings and feedback sessions Identify opportunities to upsell or cross-sell products services to existing clients Maintain accurate client records and communication logs in CRM software Handle client escalations with efficiency and empathy ensuring a positive resolution Requirements 1-2 years of experience in client servicing relationship management or customer success Excellent communication and interpersonal skills Strong problem-solving skills and ability to work under pressure Proficiency in CRM tools and MS Office Excel Word PowerPoint Ability to manage multiple clients and projects simultaneously A positive attitude team spirit and customer-first mindset Preferred Qualifications Bachelor s degree in Business Administration Marketing or a related field Prior experience in industries such as marketing hospitality IT services or B2B services is a plus Fluent in English and Hindi written and spoken Benefits What We Offer A collaborative and dynamic work environment Opportunities for career growth and professional development Regular client interaction and cross-functional team exposure Competitive compensation based on experience and performance

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