Client Relationship Manager

3 days ago

Jaipur, Rajasthan, India Kunj Bihari Sharma Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Dot N Dash Graphics is seeking a dynamic Client Relationship Manager to be the heartbeat of our client experience. In this pivotal role, youll be the bridge between our clients and our creative teamsensuring every project not only meets expectations but exceeds them.

Youll manage client relationships with finesse, oversee service delivery with precision, and collaborate across departments to bring bold ideas to life. Your ability to understand the nuances of design and communicate them clearly will be key to driving satisfaction, loyalty, and business growth.

Key Responsibilities

  • Build and nurture long-term relationships with clients, becoming their trusted advisor
  • Drive client satisfaction by ensuring timely, high-quality delivery of creative services
  • Understand client needs and translate them into actionable briefs for design teams
  • Monitor service performance and proactively implement improvements
  • Facilitate clear, strategic communication between clients and internal departments
  • Bring a creative lens to project discussions, ensuring design solutions align with client vision
  • Identify opportunities for upselling and cross-selling to support business growth

What You Bring

  • Proven experience in client servicing, account management, or relationship management
  • Strong understanding of design principles and creative workflows
  • Excellent communication and interpersonal skills
  • Strategic thinking with a problem-solving mindset
  • Ability to thrive in a fast-paced, collaborative environment

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