F and b Associate
1 week ago
- Attends to incoming and outgoing guests in the restaurant.
- Takes guest orders when necessary and ensures effective execution of the same.
- Ensures that all guests are properly attended to and service is imparted to their satisfaction.
- Clear the tables vacated by the guests at the earliest, to ensure quick turnover.
- Ensures that trolleys and tables are properly set up and adequate stock of tables, trays and sauces is maintained.
- Help increase the average check by recommending and convincing the guests.
- Clears room service trays / tables and relay the tray / table for second turnover.
- Monitors and ensures smooth operations of assigned section.
- Maintains consistency in quality of FB service / cleanliness of section/s appointed.
- Obtains customer feedback during operations to ensure customer satisfaction.
- Handles minor complaints and reports them to the Manager for proper action.
- Checks set-up prior to start of operations.
- Checks cleanliness of section/s prior to and after service.
- Ensures cooperation and smooth communication between staff within assigned section/s and other sections/departments.
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