Hotel General Manager

2 days ago

Daman, India MS Hospitality Full time

**Key Responsibilities**
- **Strategic Leadership**: Oversee overall hotel operations, ensuring smooth functioning across rooms, F&B, front office, housekeeping, and guest services.
- **Guest Experience**: Maintain high service standards, handle escalations, and ensure consistent guest satisfaction scores.
- **Revenue Management**: Drive occupancy, ADR (Average Daily Rate), and RevPAR through effective pricing strategies, upselling, and revenue optimization.
- **Financial Management**: Prepare and manage budgets, control costs, and ensure profitability of all departments.
- **Team Development**: Lead, mentor, and motivate department heads and staff to achieve operational excellence and deliver memorable guest experiences.
- **Compliance & Safety**: Ensure adherence to statutory regulations, licensing, and safety protocols.
- **Sales & Marketing Collaboration**: Work closely with the sales team to promote the property, develop business strategies, and build corporate & travel agent relationships.
- **Operational Excellence**: Implement SOPs and best practices to maintain the highest standards of service, hygiene, and guest satisfaction.
- **Owner Relations**: Provide regular updates to ownership on performance, challenges, and opportunities for growth.

**Qualifications & Skills**
- Minimum **6 years of experience** in the hospitality industry, with at least **2 years as a General Manager** in a 4/5-star hotel.
- Strong knowledge of hotel operations, P&L management, and guest service standards.
- Excellent leadership, interpersonal, and communication skills.
- Ability to handle pressure, resolve conflicts, and drive results.
- Strong business acumen with a focus on revenue growth and cost efficiency.

Pay: ₹60,000.00 - ₹80,000.00 per month

Ability to commute/relocate:

- Daman, Daman and Diu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Hotel management: 6 years (required)

Work Location: In person

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