Guest Relations

Role & Responsibility: - Managing customer relationship - Communicating with customers - Handling Customer - Taking feedback - Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. Coordinating and...

**Responsibilities**: - listen and respond to guest queries and requests both in-person and by phone - welcome and greet guests - answer and direct incoming calls - inform guests of hotel rates and services - make and confirm reservations for guests - ensure proper room allocation - register and check guests in - confirm relevant guest information - verify...

**Key Responsibilities** - **Strategic Leadership**: Oversee overall hotel operations, ensuring smooth functioning across rooms, F&B, front office, housekeeping, and guest services. - **Guest Experience**: Maintain high service standards, handle escalations, and ensure consistent guest satisfaction scores. - **Revenue Management**: Drive occupancy, ADR...

Role & responsibilitiesEnsure that Hygiene is maintained at all plant sites. This would involve getting things done through third party vendors.To handle / address / manage all administration related day to day tasks and activities without any lag. This would cover addressing ad hoc requests and handling areas which are critical and require prioritized...

Responsible for ensuring the safety and security of guests, employees, and hotel property by implementing and maintaining fire safety standards, conducting risk assessments, and ensuring compliance with all fire safety regulations.Required SkillsStrong knowledge of fire safety regulations, codes, and emergency response procedures.Proficiency in using fire...

Responsibilities: - Developing and implementing new menu items and specials - Ensuring the preparation and presentation of high-quality dishes - Maintaining inventory levels and ordering supplies as needed - Supervising kitchen staff, including hiring and training new employees - Maintaining kitchen equipment and facilities to ensure a safe and sanitary...

**Key Responsibilities**: - **Front Desk Management**: Serve as the primary point of contact for visitors, phone calls, and inquiries. Greet guests warmly and direct them to the appropriate personnel. - **Administrative Support**: Provide comprehensive administrative support to various teams and departments as required. This may include data entry, filing,...

**Job DescriptionJob Opening**: Restaurant ManagerThe Fort House – IHCL SeleQtions, DiuWe are inviting applications for the role of Restaurant Manager at The Fort House, IHCL SeleQtions, Diu. This role is central to delivering exceptional dining experiences, ensuring smooth operations, guest satisfaction, and high service standards across our...

Company DescriptionTHE DELTIN, Daman, is a luxury Five Star Hotel located in a fabulous setting in Daman with 176 opulent rooms, specialty restaurants, a grand pool, spa and health club, five banquet halls, world-class conference facilities and lawns with beautiful landscape. It is about a company who understands its people and nurtures values that bring...

Company DescriptionThe Fern Hotels & Resorts, a member of CG Hospitality, is among India's fastest-growing hotel brands with over 5000 rooms under management across 100+ properties in 90+ locations. Known for its environmentally sensitive operations, The Fern has received numerous awards for sustainability. The brand offers premium accommodation and services...