Operations Manager
2 days ago
ARC The Boutique Hotel is a premium hospitality brand known for its elegant ambiance, personalized service, and commitment to guest satisfaction. We host a wide range of events, from weddings and corporate gatherings to luxury stays, ensuring every experience is memorable.
Key Responsibilities:
- Oversee daily hotel operations, ensuring smooth coordination across all departments.
- Maintain high standards of guest service, cleanliness, and safety.
- Supervise and train staff to ensure consistent service excellence.
- Coordinate with departments such as Front Office, Housekeeping, F&B, and Banquets.
- Manage inventory, cost control, and operational budgets.
- Handle guest feedback, resolve complaints promptly, and ensure guest satisfaction.
- Ensure compliance with hotel policies, procedures, and quality standards.
- Work closely with management to drive business performance and brand reputation.
Requirements:
- Bachelor's degree in Hospitality Management or a related field.
- Minimum 3–5 years of experience in hotel operations or a managerial role.
- Strong leadership, communication, and team management skills.
- Excellent problem-solving and decision-making abilities.
- Knowledge of hospitality systems and operational procedures.
- Flexibility to work on weekends and during events.
What We Offer:
- Competitive salary and performance-based incentives.
- Professional growth and training opportunities.
- A dynamic and supportive work environment.
- Opportunity to lead a growing hospitality brand.
Job Types: Full-time, Permanent
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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