High TIcket Closure

Experience:- 1 to 2 years of experience in cash handling, billing, or front-office operations inretail, hospitality, or amusement industry.Skills:-Accuracy in cash handling and reconciliationBasic accounting and tallying skillsPOS system and computer proficiencyCustomer service and communication skillsTeam coordination and disciplineFluency in English &...

We are seeking an experienced Help Desk Engineer with strong expertise in software installation, troubleshooting application issues, managing virtual devices, and working with ticketing tools. The role requires hands-on technical skills, excellent communication, and the ability to provide high-quality support for US-based clients.Key Responsibilities:Provide...

To be responsible for overseeing the operations of the support team including , ticket tracking and escalations to ensure smooth service delivery. (1.) Key Responsibilities1. To monitor and track tickets/change requests and manage SLAs. To work towards continuous improvement , perform root cause analysis and act as a point of escalation for complex and...

Key Responsibilities:Provide first-level support to customers using our ERP software for hospitality operations (e.g., PMS, POS, Inventory, Finance).Troubleshoot and resolve software issues via phone, email, chat, or remote sessions.Log and track support tickets using the helpdesk system.Collaborate with internal teams (Product, QA, Development) to escalate...

Role & responsibilitiesOversee customer service operations to ensure high standards of service delivery.Address and resolve customer complaints and inquiries promptly.Conduct training sessions to maintain service quality and team effectiveness.Provide knowledgeable support on products.Provide Level 1 support for tools/applications and coordinate with...

Role DescriptionRole Proficiency:Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requestsOutcomes1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process...

Job Description Date: Sep 26, 2025Location: MumbaiTitle: B2_SAP Support Manager_Mumbai, Pune, Nagpur, Vijaywada, Chennai, Bangalore, Rayagiri: SAP Support Manager Key Responsibilities Support Delivery & Escalation ManagementOwn end-to-end SAP AMS delivery across assigned accounts. Monitor ticket queues, prioritize incidents, and ensure timely...

JD-10 LPARole ofL&D Workday- AnalystEXPECTED END RESULTS MAJOR ACTIVITIESLMS administration • Syncing available Learning & Development calendar with LMS platform to ensure employees have access to full information on sessions and managing back-end operations for collection of relevant documents to update of sessions and information to participants.•...

Service Desk EngineeringJob Description & Skills Required:Have technical expertise on the IT Service desk through chat, email, and voice.Professional Communication with end users required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesRemote L1 support by troubleshooting all Desktop/laptop/Application...

This job is provided by Purpose of the RoleThe objective of this role is delivering exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day-to-day basis, clarifying and resolving customer complaints and queries,...