Business Head

6 days ago

Mumbai, Maharashtra, India SRI TRADER Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Job Description:Job Title: Business Head – Retail Industry - Mumbai

Job Responsibility

  • Manage daily salon operations, including scheduling, inventory control, and customer service.
  • Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
  • Ensure the salon is clean, organized, and compliant with health and safety regulations.
  • Develop and implement strategies to increase salon revenue and customer retention.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
  • Monitor and analyze salon performance metrics, preparing regular reports for senior management.
  • Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

* Guest Service Satisfaction & complaint resolution

* Team Management (Eg : Motivation, Conflict Resolution)

* Inventory Management (Retail & Consumption)

* Salon Top Line Numbers (Revenue Target)

* Salon Hygiene, upkeep & Maintenance

* Accounting & Billing Operations

* Capacity, Assets & resource optimization

* Bottom line focus (profitability)Key Skills:Target Industry: Retail, Telecom , Hospitality , Customer service, Salon background .

Mandatory : 7+ years as managerial role

Gender: Female

Experience: 7 + years

Job Location: Malad West Inorbit Mall, Kurla west Phoenix Mall

Working Days: 6 days

Timings: 3 shift timings- 10am start, 11.30am start and 1.30pm start(weekly offs are between Monday to Friday only)

Qualification: Graduate or MBA

Notice Period: Immediate to 30 days

Job Type: Full-time

Pay: Up to ₹50,000.00 per month

Application Question(s):

  • current salary ?
  • expected salary ?
  • notice period ? (immediate/15 days/30 days )
  • Do you have experience in salon industry?

Work Location: In person

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