Head - Application Support FCR| Chennai

Role DescriptionThis is a full-time onsite role for a Head of Customer Support. The Head of Customer Support will be responsible for overseeing and enhancing customer support operations, ensuring customer satisfaction, and improving customer experience. Day-to-day tasks include managing a team of support representatives, resolving technical issues, and...

Key ResponsibilitiesDevelop and maintain dynamic web applications using PHP and MySQL.Write clean, efficient, and reusable code.Collaborate with the design and front-end teams for seamless integration.About Company: Sanishsoft is the Best website design and web application development company in Chennai with highly skilled UX/UI website designers &...

Seeking a strategic Marketing Head to lead branding, digital campaigns, lead generation, and team growth for a real estate firm. Drive omnichannel marketing, customer engagement, and business-aligned growth. Real estate experience preferred.

Position : Application Support (Control-M)Experience : 5 to 8 YearsNotice period: Immediate to 15 DaysLocation: ChennaiType of interview: F2F Interview (Final Discussion)Required Skills: Control-M, Unix, Shell script, SQL Queries Incident Management, Problem Management, Etc.Direct Responsibilities:The job mainly consists of the following elements:7/7 24/24...

Role : Application Support / Lead (Cloud Azure/ Databricks)Location : ChennaiMust have : Azure and DatabricksJob Description:Functioning as an Application Support for the new Cloud platform at one of the corporate investment bank.Support the applications hosted on Azure/Databricks and facilitate onboarding of application to the Cloud platform.Provide...

Opening with a leading Automotive company for their office in ChennaiRole: Head IT Application- S4 HanaExperience: 10 Years+Qualifications & Experience :10+ years of relevant experience in managing a team of at least 10 to 12 members in application products development, implementation or managementExperience in running an ERP transformation (implementation...

We are looking for Application Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolving our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of our technology come to life. As part of our team, you will play a key role in...

Hi All,we are looking for Business development executive.Experience: 0-1 yearRoles & Responsibilities:Lead generation and qualificationValue ArticulationUpsell/Cross-sell ratioCustomer retention rateProduct adoptionDaily five BOs meetingFirst contact resolution (FCR) rateEscalation rateSupport ticket closure rateAverage time to resolve (ATR)Customer...

BattwheelzAt Battwheelz, we're transforming the way logistics meets efficiency. As a growing force in the 3PL and last mile delivery space, we're searching for a seasoned professional to lead our Chennai division. If you're passionate about operational excellence and thrive in dynamic environments, this could be your next big opportunity.About the RoleWe're...

Intl. Customer Support Exec (Australia Desk) On-siteShift: 2:00 AM ISTYoull do: Handle calls/emails/chats, manage bookings & follow-ups, triage issues, coordinate with ops, keep clean CRM handovers, hit KPIs (response, FCR, CSAT).Office cab/shuttleProvident fund