Executive - Customer Care

1 week ago

Greater Chennai Area, India IDP Education Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

IDP Education Limited

About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at

Role purpose
The purpose of this role is to bridge the gap by giving fast track services to our customers. The primary role of the customer service representative is to
interact with customers to address their concerns, answer their questions and assist them with their needs
. A customer service representative will often answer customer phone calls and emails, responding to customers' questions and concerns.

Key Accountabilities

  • Handle inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.

Required Experience

  • Any Graduate
  • Prior experience with customer service and call centres in relevant job roles.
  • Good knowledge of CRM practices and systems.
  • Customer-oriented attitude with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Excellent communication and listening skills with good command over the English language/ regional if applicable
  • Regional local language communication is mandatory

  • Customer Care Executive

    2 weeks ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Care Executive

    4 days ago

    Greater Noida, India CORE MINDS TECH SOLUTIONS Full time

    Customer Care executive Experience - 0-2 Years Educational Qualification - Graduate Location - Greater Noida Salary - 20000 Key skills - Customer services, Customer support, Customer relationship management, CCE,

  • Customer Care Executive

    13 hours ago

    Greater Noida, India Delimp Technologies pvt ltd Full time

    We are hiring for customer care executive - Collect payments on past-due bills. - Create a list of people who have not made payments. - Organize a list according to the severity of the delinquency. - Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. - Call customers using the dialer...

  • Customer Care Executive

    1 week ago

    Chennai, India Riemen solution Pvt Ltd Full time

    CUSTOMER CARE EXECUTIVE (Telugu) Greetings from Riemen Solution Pvt Ltd!!! We have huge openings for Customer Care Executive Roles and Responsibility: - Handle customers and vendor requests, external communication with them. - Assist customer on their enquiries over telephone. - Develops, justifies and successfully executes strategic operating plans. -...

  • Customer Care Executive

    1 week ago

    Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...

  • Customer Care Executive

    1 week ago

    Chennai, Tamil Nadu, India Mizaj Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Customer Care Executive | Outbound Calling | Lead Follow-ups | Customer Engagement & Relationship BuildingAbout (Profile Summary)As a dedicatedCustomer Care Executive specializing in outbound calls, I focus on engaging customers proactively to build strong relationships and drive brand loyalty. My daily work revolves around connecting with new and existing...

  • Customer Care Executive

    2 weeks ago

    Fraser Road Area, Patna, Bihar, India Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** FRESHER Considered(Both males and females) Shift - Morning(7am to 4pm) for girls Evening - 1.30pm to 10.30pm for boys **Roles and Responsibilities...

  • Customer Care Executive

    1 week ago

    Fraser Road Area, Patna, Bihar, India AMAZON INFOSOLUTION PVT LTD Full time

    **JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE**: **Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.** Minimum Qualification - FRESHER Considered(Both males and females) Salary - 8k to 12k Evening - 1.30pm to 10.30pm for boys **Roles and...

  • Customer Care Executive

    2 weeks ago

    Greater Noida, India Furneaser Full time

    Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We priorities customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to join our team as a...

  • Customer Care Executive

    6 days ago

    Greater Noida, India Furneaser Full time

    Contact - 9990261508 Furneaser is a dynamic and innovative furniture manufacturing company dedicated to providing exceptional products to our valued customers. We priorities customer satisfaction and are committed to delivering an outstanding customer experience. As we continue to grow, we are seeking a highly motivated and customer-centric individual to...