Key Account Manager

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Manage and expand a portfolio of corporate partners, including TMCs, global and local corporates, and SMEs, with a focus on retention and revenue growth.
• Build strong stakeholder relationships, negotiate promotional strategies, oversee daily operations, and analyse performance to identify growth opportunities.
• Permanent role based in Mumbai

Spirit is everything at Qantas, and we want you to bring yours to ours. As one of the world's leading airlines and among Australia's most iconic brands, our reputation is built not only on our history of safety, reliability, engineering, and service, but on our people who make it happen.

If you choose to come onboard, you'll be joining a team of over 26,000 people across the globe, where creativity, diversity and innovation are encouraged. Bring your spirit to ours and help your future career take flight.

In your role as Key Account Manager - Corporate & Trade, you will oversee a portfolio of key corporate partners, including TMCs, global and local corporates, and SME accounts, with a focus on retention and growth. Responsibilities include managing relationships through face-to-face and phone interactions, delivering exceptional customer service, and negotiating promotional and distribution strategies. The role also involves overseeing daily operations, performance reporting, and identifying growth opportunities. Collaboration with strategic account managers at headquarters is key to managing global contracts and leveraging regional and global initiatives.

You'll have –

• Minimum of 5 years of related sales and account management experience, preferably in the aviation industry
• Tertiary qualification from a recognised university or institute.
• Proven track record of successfully delivering revenue targets across multiple markets and business partners.
• Experienced negotiator with a strong background in business development and partner collaboration.
• Exceptional relationship management and communication skills across cultures with internal and external stakeholders.
• Strategic and innovative thinker, able to challenge norms and drive new opportunities.
• Self-motivated and autonomous, with a positive attitude and commitment to high-quality outcomes.
• Strong financial acumen, including numeracy skills and the ability to analyse financial data.
• High level of IT literacy, including proficiency in MS Office applications.

Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities, including 26 weeks maternity leave and 45 days paternity leave
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Thursday 13th March