Team Lead

1 week ago

Lakdikapul Hyderabad Telangana, India Recex Full time ₹ 4,50,000 - ₹ 5,50,000 per year

Role: Team Leader

Location: Lakadikapul, Hyderabad

Are you a results-driven leader with a passion for sales and a talent for motivating teams? We're looking for a Team Leader to manage our team of tele-consultants and drive sales through a digital process. You'll be a key player in helping us achieve our sales goals and grow as an organization.

What You'll Do:

  • Lead and supervise a team of 15 tele-callers, managing their day-to-day activities and performance.
  • Monitor calls and provide coaching, feedback, and role-playing sessions to help your team improve their sales practices and meet daily targets.
  • Empower team members by enhancing their confidence, product knowledge, and communication skills.
  • Develop and implement timelines to ensure your team achieves targets and organizational goals.
  • Prepare and manage daily rosters, shrinkage, and attrition calculations, along with other key reports.
  • Conduct weekly performance reviews and facilitate training sessions to maximize your team's potential.
  • Foster a positive and inspiring work environment that encourages collaboration and success.

Who You Are:

  • A graduate with at least 7 years of experience in Sales BPO, including 3+ years in a team handling role.
  • You have a strong background in inbound sales call centers, preferably with life insurance experience.
  • You are fluent in English, Telugu, and Hindi.
  • You possess excellent communication, negotiation, and interpersonal skills.
  • You have strong organizational skills and are proficient with computers.
  • You are a natural motivator and a dedicated team player.

Job Types: Full-time, Permanent

Pay: ₹450, ₹550,000.00 per year

Application Question(s):

  • What is your Total Work Experience?
  • What is your Current CTC?
  • What is your Expected CTC?
  • What is your Notice Period?
  • Are you available to attend f2f interview?

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