IT Operations Manager
13 hours ago
Job Title: IT Operations Manager
Company: Quadrant Technologies
Location: Hyderabad
Experience: 812 Years
Employment Type: Full-time
About Quadrant Technologies:
Quadrant Technologies is a leading IT Services and Product Engineering company delivering secure, scalable, and enterprise-grade solutions to global clients. Our focus is on innovation, operational excellence, and high-performance IT ecosystems.
Role Summary:
Quadrant Technologies is looking for an experienced IT Operations Manager to lead our enterprise IT landscape. You will manage large-scale hybrid infrastructure, global support teams, and drive governance, reliability, and compliance across thousands of endpoints.
Key Responsibilities:
- Oversee large-scale hybrid infrastructure including Data Centers, Azure, and AWS.
- Enforce enterprise ITSM governance and compliance standards (SOX, ISO 27001, SOC 2).
- Lead global IT support teams, ensuring smooth operations and timely escalations.
- Own budget planning, capacity forecasting, and vendor management.
- Lead enterprise rollouts: Windows 11, M365, network modernization, Zero Trust initiatives.
- Strengthen Incident, Problem, and Change Management processes across the organization.
- Collaborate with InfoSec, Audit, and Engineering teams to align operational and security strategies.
Requirements:
- 8–12 years of experience in enterprise IT operations with large-scale systems.
- Strong communication skills for leadership and board-level reporting.
Practical experience with:
ServiceNow
- SolarWinds / Splunk / Datadog
- Azure AD / M365 / Intune
Enterprise Backup & DR platforms
Proven leadership across multi-regional and distributed teams.
- Strong analytical, planning, and problem-solving abilities.
Key Skills:
IT Operations
• Azure/AWS
• Infrastructure Management
• ITSM
• Compliance
• ServiceNow
• M365
• DR/BCP
• Vendor Management
• Global Team Leaders
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