Manager - Sales/Customer Relationship Management

1 day ago

Hyderabad, Telangana, India Intandemly Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Overview:

CRM Specialist is an individual contributor role responsible for executing customer relationship management (CRM) initiatives to enhance customer engagement, satisfaction, and retention. This position plays a crucial part in supporting the organization's sales and customer service efforts.

Key Responsibilities :

Telecalling/CRM Activities : Perform telecalling or CRM activities based on established strategies and guidelines to engage customers effectively.

Customer Interactions : Engage with customers via phone calls, emails, or other communication channels to provide information, gather feedback, and address inquiries.

Data Management : Maintain and update customer databases, ensuring data accuracy, completeness, and compliance with data privacy regulations.

Lead Nurturing : Support lead generation and lead nurturing efforts by following up with potential customers and providing relevant information.

Customer Feedback : Collect and document customer feedback, complaints, and suggestions, forwarding them to the appropriate departments for resolution or improvement.

Training and Development : Participate in training sessions and workshops to enhance telecalling or CRM skills and product knowledge.

Technology Utilization : Utilize CRM software and telecalling tools effectively to manage customer interactions and maintain records.

Reporting : Provide regular reports on telecalling or CRM activities, including call logs, conversion rates, and customer interactions.

Compliance : Ensure that all telecalling or CRM activities adhere to relevant regulations, including data privacy and telemarketing guidelines.

The Telecaller or CRM Specialist is a critical role in supporting customer engagement and satisfaction. This role requires a proactive and detail-oriented individual contributor who can effectively communicate with customers, manage data, and assist in achieving the organization's customer-centric goals.

  • Customer Relationship Management Manager

    3 days ago

    Hyderabad, Telangana, India sanjay gupta Hyderabad Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionDesigning impeccable & opulent jewellery since 1925 Latest from the house of Sanjay Gupta - Exquisite jewellery for every occasion.Role DescriptionThis is a full-time on-site role located in hydfor a Customer Relationship Management Manager. The CRM Manager will be responsible for overseeing the company's relationships with its customers,...

  • Customer Relationship Manager

    4 days ago

    Hyderabad, Telangana, India KALKI Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relationship Manager (Retail)Kalki Fashion - Ethnic WearLocation: HyderabadJob Summary:Responsible for building strong customer relationships, enhancing satisfaction, and driving loyalty in the retail business through personalized service and effective issue resolution.Key Responsibilities:Manage customer interactions, queries, and...

  • Customer Relationship Management

    4 days ago

    Hyderabad, Telangana, India Huemn Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job OverviewWe are looking for a Junior Customer Relationship Management (CRM) professional to join our team in Hyderabad. This full-time role requires 1 to 3 years of relevant work experience. As a CRM specialist, you will be responsible for maintaining and improving customer relationships, managing customer interactions, and ensuring seamless customer...

  • Customer Relationship Manager

    7 days ago

    Hyderabad, Telangana, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000

    Sales & Customer Experience SpecialistWe are seeking a highly skilled and experienced Sales & Customer Experience Specialist to join our team. This is a full-time position that requires delivering exceptional customer experiences, handling customer inquiries, resolving issues, and collecting feedback to improve overall satisfaction via multiple communication...

  • Relationship Manager

    3 days ago

    Hyderabad, Telangana, India Homzinterio Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    We are seeking a dynamic and driven Relationship Manager Sales to join our team at Gachibowli. In this role, you will be responsible for generating sales, managing client relationships, and driving business growth. You will act as the primary point of contact for clients, ensuring exceptional customer experience from the initial interaction to final...

  • Customer Relationship Manager

    5 days ago

    Hyderabad, Telangana, India beBeeLuxury Full time ₹ 4,00,000 - ₹ 6,00,000

    About UsWe are a luxury jewelry brand known for our exquisite craftsmanship and timeless elegance.We blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication.Job OverviewWe're seeking a proactive and detail-oriented individual to manage client relationships and ensure an exceptional experience for...

  • Sales Relationship Manager

    6 days ago

    Hyderabad, Telangana, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OverviewThis is a challenging role that requires exceptional communication skills, a calm attitude, and the ability to manage multiple tasks efficiently.The ideal candidate will be responsible for handling customer queries, converting leads into sales, coordinating with marketplaces, partnering with new clients, and managing customer relationships in an...

  • Customer Relationship Manager

    21 hours ago

    Hyderabad, Telangana, India Happy Minds Manpower Solutions Full time

    After successful Placement of Bajaj Fin serve Gold Loans Pilot Batch with over 75% placements We are now coming up with more placement based Training batches this month in *Vijayawada, Hyderabad & TirupatiEligibility - Graduates (Max Age 28) passionate in building Exciting Career in BFSI, Trained by BajajGold Loans 25 days Training - 8 hrs daily....

  • Relationship Manager

    3 weeks ago

    Hyderabad, Telangana, India Equitas Small Finance Bank Full time

    Job DescriptionWe are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 4-6 years of experience in the BFSI industry, preferably with a background in sales or relationship management.Roles and Responsibility- Develop and maintain strong relationships with existing...

  • Relationship Manager

    3 weeks ago

    Hyderabad, Telangana, India Equitas Small Finance Bank Full time

    Job DescriptionWe are looking for a highly skilled and experienced Relationship Manager to join our team. The ideal candidate will have professional experience in the BFSI industry, with a background in retail banking. This role is responsible for developing and maintaining strong client relationships, driving business growth, and ensuring high levels of...