Social Media Manager

1 week ago

Remote, India Infinity Business Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year
Job Information

Date Opened

09/25/2025

Job Type

Full time

Industry

Administration

Salary

10 K+

Remote Job

About Us

Established in 2009, Infinity Business Solutions (IBS) has been providing world-class Virtual Staffing Solutions for over 16 years. We are a company with a strong focus on customer satisfaction. We work in an efficient and cost-effective fashion to provide the highest quality services with absolute accuracy and measuring up to the highest industry standards.

Job Description

This is a remote position.

About the Role

We are looking for an experienced and dynamic Social Media Manager to lead a team of 2-3

Virtual Assistants (VAs) who support our clients in both social media management and

administrative tasks. This role requires excellent communication skills, strong leadership, and a

client-first mindset. The Social Media Manager will be responsible for ensuring high-quality client

deliverables, managing relationships with clients, and guiding the VA team to achieve

performance and engagement goals.

Key Responsibilities

Client Relationship Management

Serve as the primary point of contact for assigned clients.

Understand client goals, brand voice, and ensure alignment across all social

media and admin deliverables.

Conduct regular check-ins and review meetings with clients to provide updates

and gather feedback.

Team Management

Lead and mentor a team of 2–3 Virtual Assistants managing social media and

admin tasks for clients.

Oversee workload distribution, task assignments, and ensure timely delivery of

work.

Train, guide, and monitor team members to maintain quality and consistency.

Review and approve content, reports, and communications before client

submission.

Social Media Management

Develop and implement social media strategies tailored to client objectives.

Oversee content creation, scheduling, publishing, and reporting across multiple

platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).

Track social media KPIs, generate reports, and present actionable insights to

clients.

Ensure compliance with Meta, Google, and platform policies to avoid account

issues.

Administrative Oversight

Coordinate and supervise Virtual Assistants managing client's administrative

processes.

Ensure smooth communication, documentation, and operational support on

behalf of the clients.

Maintain quality checks to ensure client satisfaction on both social media and

admin deliverables.

Requirements

Required Skills & Qualifications

Bachelor's degree in Marketing, Communications, Business, or a related field

(preferred).

Proven experience (3-5 years) in social media management with client-facing

responsibilities.

Prior experience managing a team (preferably Virtual Assistants or remote staff).

Strong written and verbal communication skills in English (US clients).

In-depth knowledge of major social media platforms, analytics tools, and content best

practices.

Ability to multitask, manage deadlines, and maintain quality standards under pressure.

Familiarity with task/project management tools (e.g., Trello, Asana, ClickUp, Zoho

Projects).

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