Manager Social Media

1 day ago


Remote, India NetSysCon Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year
We are looking for a Sr Manager Social Media & ORM for a leading hospitality group. This role will coordinate Campaigns for Netcore, ORM Escalation Matrix , Content Refresh on Google My Business Pages, ORM & Social Analytics
Job Profile: Social Listening Social CRM Social Analytics Understand search engine behaviour: social media, forums, blogs, ratings and reviews, etc. These are the most important and basic skills of a reputation manager Reaching out to dissatisfied customers is an important procedure to control negative reviews Moreover, focusing on forums, tweets, images, and writing effective blog posts Research online to find out all the negative keywords associated with a brand or individual and publish positive content that can then neutralize the effect of the former On-line content, tracking and analysis of reputation factors Facilitate problem resolution along with other questions Continuously monitoring /Tracking the reputation of the brand on various outlets, e.g., social media, search engines, blogs & social communities, consumer forums, etc. Track, analyse and make recommendations to account for new or revised content; optimize for SEO Analyse online statistics: overall trends and subsets by Sites/Rating/Keywords, identify on-going trends and potential mitigation solutions Working knowledge/familiarity with social listening tools Hands on experience on social analytics and BI Tools Content development and management expertise is required Share of voice report Sentiment analysis report Media Type analysis report Twitter campaign analytics Instagram campaign analytics Classification report Twitter Brand Analytics Report Facebook Brand Analytics Report Instagram Brand Analytics Report YouTube Brand channel Analytics Report Google Analytics LinkedIn Analytics Twitter Comparison Facebook Comparison Instagram Comparison YouTube channel Comparison Facebook Ads Insights Google AdWords Insight
Requirements: Tools for Analytics @ Google, Social & ORM Hands on experience with D2C/ E-Commerce Performance Management Campaigns Hands on with Marketing Automation 6-9 Years of Social Media / Online Reputation Management experience Qualification: Digital Marketing Degree/Diploma with Certificates from Platforms like Google, LinkedIn preferably

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