Admission Coordinator

2 days ago

Mumbai, Maharashtra, India Boston Institute of Analytics Full time ₹ 60,000 - ₹ 1,20,000 per year

Location:
Thane, Maharashtra

Company:
Boston Institute of Analytics (BIA)

About the Role

Boston Institute of Analytics is hiring an
Academic Coordinator / Admissions Operations Executive
to manage day-to-day academic and admissions operations for our Thane campus.

This role is ideal for someone who has worked in
academic coordination, admissions support, center administration, or EdTech operations
, and can ensure smooth functioning between students, counselors, faculty, and internal teams.

You will handle the operational backbone of the admissions cycle — from managing inquiries and documentation to coordinating counseling sessions, maintaining records, scheduling academic activities, and supporting students through the enrollment journey.

Key Responsibilities

Admissions Coordination & Student Support

  • Handle incoming student inquiries, counsel students on basic program information, and route them to the concerned academic counselors.
  • Coordinate end-to-end admissions workflow: inquiry → follow-up → counseling → documentation → enrollment.
  • Assist students with application forms, eligibility checks, documents, fee details, and onboarding requirements.
  • Maintain timely follow-ups via phone, email, and WhatsApp to ensure conversions and high satisfaction.

Academic Operations & Administration

  • Schedule counseling sessions, academic meetings, orientation sessions, and faculty interactions.
  • Prepare student files, maintain academic documentation, and ensure compliance with internal processes.
  • Coordinate with faculty and academic teams for class schedules, batch planning, student lists, and attendance records.
  • Ensure that students receive required study material, brochures, and academic support on time.

CRM & Data Management

  • Update student inquiries, status, follow-ups, and enrollment details in the CRM with 100 percent accuracy.
  • Track daily admissions metrics, counselor updates, and conversion progress.
  • Generate weekly MIS reports on inquiries, leads, follow-ups, enrollments, and no-shows.

Communication & Event Coordination

  • Support counselors during webinars, online counseling sessions, orientation events, and information seminars.
  • Assist in planning academic events, workshops, and student engagement activities.
  • Serve as a reliable point of communication among students, academic counselors, faculty, and the operations team.

Market & Student Insights

  • Gather feedback from prospective students about course demand, counselor experience, and enrollment blockers.
  • Share actionable insights to improve the admissions process and student experience.

Qualifications

  • Bachelor's Degree in Education, Business Administration, Management, or related field.
  • 1–3 years of experience in academic coordination, admissions operations, counseling support, or center administration
    (EdTech / training institutes preferred).
  • Strong communication, organizational, and interpersonal skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint); CRM experience is an advantage.
  • Ability to handle multiple tasks, manage deadlines, and support peak admissions cycles.
  • Polished customer-handling skills and strong follow-up discipline.

Why Join BIA?

  • Be part of one of India's leading institutes in Data Science, AI, and Emerging Technologies.
  • Work directly with academic counselors, faculty, and leadership on high-impact student operations.
  • Gain exposure to both academic administration and EdTech admissions processes.
  • Supportive team environment with clear growth pathways in academic operations and student success roles.

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