Customer Support Executive

1 week ago


Ahmedabad, Gujarat, India Xelentor Technologies Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

company:
Xelentor Technologies Pvt. Ltd.

Location:
Ahmedabad (On-site)

Experience:
1-3 year

Employment Type:
Full-time

Roles and responsibilities:

·       Act as the first point of contact for global EHS clients via email, chat, and calls.

·       Handle client queries, requests, and concerns with professionalism and accuracy.

·       Maintain detailed client interaction records in CRM or ticketing tools.

·       Coordinate with internal EHS, Operations, and technical teams to resolve client issues.

·       Prepare and maintain EHS-related reports, audit documentation, and compliance records.

·       Follow up with clients to ensure satisfaction and issue closure.

·       Escalate complex issues to the Account Manager or Technical Lead when needed.

·       Contribute ideas for improving client experience and service efficiency.

·       Act as the first point of contact for global EHS clients via email, chat, and calls.

·       Handle client queries, requests, and concerns with professionalism and accuracy.

·       Maintain detailed client interaction records in CRM or ticketing tools.

·       Coordinate with internal EHS, Operations, and Technical teams to resolve client issues.

·       Prepare and maintain EHS-related reports, audit documentation, and compliance records.

·       Follow up with clients to ensure satisfaction and issue closure.

·       Escalate complex issues to the Account Manager or Technical Lead when needed.

·       Contribute ideas for improving client experience and service efficiency.



  • Ahmedabad, Gujarat, India Travel O'Clock Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWelcome to Travel O'Clock, your one-stop shop for comprehensive travel solutions. We provide corporate incentive tours (MICE), professional travel management, visa expertise, and customized leisure travel. Our services cater to corporate and individual clients, creating seamless, personalized travel experiences. Whether for business trips,...


  • Ahmedabad, Gujarat, India Orient Enterprise Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer/Sales Support Executive responsible for handling customer queries, preparing quotations, supporting sales, ensuring timely orders/delivery, maintaining satisfaction, and driving conversions with strong communication skills.Travel allowanceMaternity policyAnnual bonusProvident fundHealth insurance


  • Ahmedabad, Gujarat, India Nubra Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Description – Customer Support Executive (Broking / Trading Industry)Location: Giftcity, GujaratExperience: 3–5 yearsIndustry: Mandatory – Stock Broking / Securities / Trading FirmsAbout NubraNubra is a SEBI-registered stockbroker and next-gen trading platform designed for active traders. We specialize in low-latency execution, real-time market...


  • Ahmedabad, Gujarat, India Zybra Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionZybra is an automated accounting application for businesses. The company's mission is to help business owners save time in their business finances & accounts by providing a powerful, automated, & integrated platform and to create a thriving ecosystem connecting all stakeholders.Role DescriptionThis is a full-time, on-site role in Ahmedabad...


  • Ahmedabad, Gujarat, India RGTS SOFTWARE PVT LTD Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We are looking for enthusiastic and motivated individuals to join our team as Customer Support Executives (Telecaller Role) at RGTS Software. You will:Engage with customers over the phoneResolve customer queriesPromote our software productsKey Responsibilities:Make outbound and receive inbound callsProvide product informationResolve customer issues...


  • Ahmedabad, Gujarat, India Dhruv Corporate (HR) Solutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced Customer Support Executive with expertise in Automation PLC Programming using ST language.The candidate will provide technical support to customers via phone, email, or chat, troubleshooting complex issues related to PLC programming, hardware, and software. Responsibilities include debugging ST language code, optimizing PLC...


  • Ahmedabad, Gujarat, India Interactive Manpower Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Overview:We are seeking a dedicated and compassionate Customer Service Executive to join our team,with a specific focus on supporting the UK healthcare market. This role involves handling a highvolume of inbound calls from healthcare professionals, including Doctors, Nurses, Allied HealthProfessionals (AHP), Healthcare Assistants (HCA), and hospitals....


  • Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...


  • Ahmedabad, Gujarat, India Rhida Consultancy LLP Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role Over ViewWe are hiring enthusiastic and customer-focused Agents for our Customer Support Role. You will be responsible for assisting customers with booking, handling inquiries, and providing a smooth and reliable experience.Key Responsibilities:·      Handle inbound/outbound calls and messages related to bookings.·      Assist customers...

  • Customer Support

    2 days ago


    Ahmedabad, Gujarat, India AK Global Management And Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Designation: Customer Relationship ExecutiveRole: Patient Relationship OfficerLocation: GIDC Bhat Estate, Ahmedabad-Why Join Us?Provident Fund (PF)ESIPaid Leaves / Leave EncashmentRewards & RecognitionsGrowth-oriented work culture-Working Days: 6 days (Rotational Week Off)Roles & Responsibilities:Handle inbound & outbound calls from patients/customers.Manage...