Customer Support Executive
3 hours ago
Job Description – Customer Support Executive (Broking / Trading Industry)
Location: Giftcity, Gujarat
Experience: 3–5 years
Industry: Mandatory – Stock Broking / Securities / Trading Firms
About Nubra
Nubra is a SEBI-registered stockbroker and next-gen trading platform designed for active traders. We specialize in low-latency execution, real-time market infrastructure, and a tech-first experience across equities, F&O, and commodities. With a clean UI and lightning-fast APIs, Nubra empowers traders to operate at scale while ensuring reliability and compliance.
About the Role
We are hiring a Customer Support Executive with proven experience in broking/trading customer support. You will be the first point of contact for clients, responsible for resolving trade and order-related queries and ensuring a seamless experience on Nubra's trading platform.
Key Responsibilities
Handle client queries on orders, trades, and accounts via calls, emails, and chat.
Assist clients with account opening, KYC, and onboarding.
Provide real-time support for trading platform issues (equity, F&O, commodities, currency).
Escalate complex technical issues to the trading desk or product team.
Educate clients on product features and platform navigation.
Ensure compliance by guiding clients on regulatory processes.
Maintain proper records of all client interactions and close queries within SLAs.
Required Skills
3–5 years of experience in customer support in a broking/trading firm (mandatory).
Strong knowledge of trading platforms (e.g., NEST, ODIN, NOW, Kite, Upstox, Angel One).
Understanding of capital markets, derivatives, and order types.
Excellent verbal and written communication in English (regional language a plus).
Ability to handle pressure during market hours.
Qualifications
Graduate in Commerce, Finance, or related field.
NISM certifications (preferred, not mandatory).
-
Customer Support Executive
7 days ago
Ahmedabad, Gujarat, India Athflex Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAthflex is an athletic clothing and accessories brand, manufacturer, and online retailer based in India. We are committed to inspiring and empowering individuals in their fitness journeys through innovative and high-quality apparel. Our goal is to become a rapidly growing and widely recognized brand in the sports and fitness industry....
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India Zybra Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionZybra is an automated accounting application for businesses. The company's mission is to help business owners save time in their business finances & accounts by providing a powerful, automated, & integrated platform and to create a thriving ecosystem connecting all stakeholders.Role DescriptionThis is a full-time, on-site role in Ahmedabad...
-
Customer Support Executive
2 weeks ago
Ahmedabad, Gujarat, India AgriOwn Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAgriOwn is a pioneering AgriTech startup revolutionizing Indian agriculture by empowering farmers with advanced technologies, including agriculture drones and precision farming tools. With its innovative Farming-as-a-Service (FaaS) model, AgriOwn ensures small and marginal farmers benefit from services like drone spraying, soil health...
-
Chat Customer Support Executive
5 days ago
Ahmedabad, Gujarat, India Docdort Full time ₹ 3,12,000 - ₹ 4,56,000 per yearTitle:We're Hiring Chat Customer Support ExecutiveAbout The RoleYou'll be supporting customers through chat, email, and text, helping resolve issues and providing excellent service. The role isbased in Ahmedabad, Gujaratand requires relocation.What We OfferSalary between ₹26,000 – ₹38,000 CTC per monthRotational shifts (night & weekend shifts...
-
Customer Support
5 hours ago
Ahmedabad, Gujarat, India Microvista Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany: Microvista Technologies Pvt Ltd.Job Title: Support ExecutiveJob Location: , Zion Z-1, Sindhu Bhavan Marg, nr. Maple County Road, Bodakdev, Ahmedabad, Gujarat 380054Job Type: Full TimeRole Overview:As a Support Executive, you will be the primary point of contact for customers seeking assistance. Your key responsibilities will include addressing...
-
Customer Support Executive
1 day ago
Ahmedabad, Gujarat, India Interactive Manpower Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Overview:We are seeking a dedicated and compassionate Customer Service Executive to join our team,with a specific focus on supporting the UK healthcare market. This role involves handling a highvolume of inbound calls from healthcare professionals, including Doctors, Nurses, Allied HealthProfessionals (AHP), Healthcare Assistants (HCA), and hospitals....
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India Health-e Full time ₹ 1,80,000 - ₹ 3,00,000 per year𝐉𝐨𝐢𝐧 𝐭𝐡𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐇𝐞𝐚𝐥𝐭𝐡 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐇𝐞𝐚𝐥𝐭𝐡-𝐞Are you passionate about making a real impact in people's lives? Do you believe technology can change the future of healthcare?Health-eis searching for dynamic, solution-driven Customer...
-
Technical Support Advisor
7 days ago
Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...
-
Customer Support Executive
60 minutes ago
Ahmedabad, Gujarat, India Zigsaw Full time ₹ 2,50,000 - ₹ 6,25,000 per yearJob Description We are looking for a fast learner and organised Customer Support Executive with a great work ethic to tend client needs while working with internal teams. The main role and responsibility of the resource will be of handling the Interpretation events and inquiries on the event. He/she is responsible for various services and industries. Key...
-
Customer Support Executive
3 days ago
Ahmedabad, Gujarat, India Swastik Placement Agency Full time ₹ 2,40,000 - ₹ 3,60,000 per yearCustomer Support:Handle customer inquiries via phone, email, and chat professionally and efficiently.Provide product information, technical assistance, and after-sales support.Coordinate with internal teams to ensure the timely resolution of customer concerns.Maintain and update customer databases and CRM systems.Process customer orders, track shipments, and...