Client Success

3 days ago

India Amber Full time US$ 5,00,000 - US$ 10,00,000 per year

About Amber )Long-term accommodation booking platform for students (think for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital. If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing

Responsibilities:

  • Building and maintaining relationships with the Reconciliation team of International Student Accommodation Property Managers, InternalKAM/Business Development Team, and Data Entry Team.
  • Setting up the reconciliations/invoicing processes with the Student Accommodation Property Managers.
  • Meeting the monthly collections numbers/targets.
  • Dispute Management between internal and external stakeholders related to bookings, invoicing, and payment collections issues
  • Drive process improvement projects to enhance the efficiency of operations.
  • Derive meaningful insights from raw data using basic excel formulas.
  • Effective/professional communication through calls/emails with the International Student Accommodation Property Managers in USA, UK, and Australia.
  • Explore and integrate new technologies and methodologies to continually enhance revenue management capabilities.

Requirements:

  • Excellent written and oral communication skills
  • Good proficiency in MS Excel (vlookup, Sumifs, Countifs, Pivot, etc)
  • Attention to detail and should work with great accuracy.

What will you get from Amber:

  • Work with softwares such as Zoho Invoice, Tableau, Freshdesk, Notion.
  • Fast-paced growth (can skip intermediate levels)
  • Total freedom and authority (everything under you, just get the job done)
  • Open and Inclusive Environment

  • Client Success Associate

    12 hours ago

    India Sterling Check Full time

    We have great people here and are looking for more. Come join us - you will love it! Job Title: Client Success Associate Department: IGE Position Type: Full-Time Shift: Night Location: PH Virtual About the Role: As a Client Success Associate, your main function will be handling and fulfilling day to day operational queries or issues that arise from our...

  • Client Success Executive

    2 days ago

    India MyGlit Full time

    **Role**:Asst. Mgr/Mgr (Technical) **Timings**:Day Shift **Industry**:BPO **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Accounts Management SAAS client management - **Position: Client Success Executive** **Schedule: Mid-shift** **Set-up: On-site (Clark, Pampanga)** **Responsibilities**: - Support the Head of...

  • Client Success Strategist

    1 week ago

    India beBeeProject Full time US$ 90,000 - US$ 1,20,000

    Key Client ManagerJob Title: Key Client ManagerSummary:The Key Client Manager is responsible for ensuring successful client relationships through alignment, execution, communication, and management.Duties and Responsibilities:Provide strategic consulting to clients, delivering insights and solutions that drive business growth.Support Business Relationship...

  • Client Success Manager

    7 days ago

    India beBeeClientSuccess Full time ₹ 9,00,000 - ₹ 15,00,000

    Key Account Management RoleThis position focuses on developing and maintaining long-term relationships with our clients, ensuring their needs are met and exceeded.Responsibilities:

  • Customer Success

    1 day ago

    India Pearson Full time

    Level 3 Escalation calls. - Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business. - Prepare client reports. - Act as an escalation point for service-related problems. - Promote client programs and products. - Determine additional opportunities and possible operational trouble areas. - Input accurate...

  • Customer Success Manager

    3 days ago

    India Classcard Full time ₹ 5,76,000 - ₹ 7,68,000 per year

    The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities:Serve as the primary point of contact for assigned clients,...

  • Partner & Client Success Manager – Digital Marketing (US SMB Market)

    3 days ago

    India Lotus Interworks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Partner & Client Success Manager – Digital Marketing (US SMB Market)Shift Timings : 7PM - 4AM ISTLocation: Remote (USA-based)Experience Level: 3+ years in digital marketing account managementCertifications Required: Google Ads & Facebook Ads CertifiedClients Managed: 20-30 small business clientsCompensation: Base Salary + Performance Incentives...

  • Customer Success Manager

    3 days ago

    India Insidea Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand's online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • Customer Success

    1 day ago

    India Pearson Full time

    We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Primary Responsibilities - Level 3...

  • Customer Success Manager

    4 weeks ago

    India Woliba Full time

    Why Join Woliba At Woliba we re redefining the way organizations approach People Operations and employee wellbeing Our all-in-one SaaS platform brings together HR engagement and wellness tools into a single modular solution that empowers companies to create thriving workplace cultures When you join Woliba you re not just joining a tech company you...