Client Success

2 weeks ago


India Amber Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Amber )Long-term accommodation booking platform for students (think for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital. If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing

Responsibilities:

  • Building and maintaining relationships with the Reconciliation team of International Student Accommodation Property Managers, InternalKAM/Business Development Team, and Data Entry Team.
  • Setting up the reconciliations/invoicing processes with the Student Accommodation Property Managers.
  • Meeting the monthly collections numbers/targets.
  • Dispute Management between internal and external stakeholders related to bookings, invoicing, and payment collections issues
  • Drive process improvement projects to enhance the efficiency of operations.
  • Derive meaningful insights from raw data using basic excel formulas.
  • Effective/professional communication through calls/emails with the International Student Accommodation Property Managers in USA, UK, and Australia.
  • Explore and integrate new technologies and methodologies to continually enhance revenue management capabilities.

Requirements:

  • Excellent written and oral communication skills
  • Good proficiency in MS Excel (vlookup, Sumifs, Countifs, Pivot, etc)
  • Attention to detail and should work with great accuracy.

What will you get from Amber:

  • Work with softwares such as Zoho Invoice, Tableau, Freshdesk, Notion.
  • Fast-paced growth (can skip intermediate levels)
  • Total freedom and authority (everything under you, just get the job done)
  • Open and Inclusive Environment


  • India Sterling Check Full time

    We have great people here and are looking for more. Come join us - you will love it! Job Title: Client Success Associate Department: IGE Position Type: Full-Time Shift: Night Location: PH Virtual About the Role: As a Client Success Associate, your main function will be handling and fulfilling day to day operational queries or issues that arise from our...


  • India AI Acquisition Full time

    About AI Acquisition An AI platform emerged as the global category leader in AI service provider enablement Operating globally with the US as its primary market the unique hybrid of Platform-as-a-Service PaaS and AI marketplace has achieved explosive growth by solving a critical pain point connecting AI agencies with qualified enterprise opportunities at...


  • Ahmedabad, India Applied Software - WealthSpectrum Full time

    Job Description Applied Software is a leading fintech product company in the investment and wealth management space. Our flagship suite, WealthSpectrum, powers 250+ investment managers worldwide, overseeing assets of over US$300 billion. Trusted by top financial institutions, we deliver scalable, innovative solutions that drive efficiency and performance. We...


  • India Aura Intelligence Full time

    Job Description Technical Client Success Associate will be responsible for end-to-end client engagement across pre-sales discovery, onboarding, delivery, and post-sales technical support. This role demands high business acumen, analytical thinking, and client-facing professionalism. Please note the role is based in the Eastern Time zone. Expected working...


  • Bengaluru, India Pegasystems Full time

    Job Description Meet Our Team The Senior Director is a strategic executive role responsible for leading Pega Consulting India's transformation, scaling delivery operations, and driving client success. This role is ideal for visionary leaders who can shape consulting strategies, build organizational capability, and influence outcomes across global...


  • Ahmedabad, Gujarat, India, Gujarat Applied Software - WealthSpectrum Full time

    Applied Software is a leading fintech product company in the investment and wealth management space. Our flagship suite, WealthSpectrum, powers 250+ investment managers worldwide, overseeing assets of over US$300 billion. Trusted by top financial institutions, we deliver scalable, innovative solutions that drive efficiency and performance.We are now looking...

  • Client Success Intern

    4 weeks ago


    India Recro Full time

    Job Description Account Executive(Internship) Roles and Responsibilities: 1. Understanding the industry dynamics and recruitment process 2. Managing and coordinating end to end client operations 3. Preparing regular internal and client reports / dashboards 4. Data analysis from the reports prepared 5. Activation and reactivation of clients and generating...

  • Client Success Intern

    4 weeks ago


    India Recro Full time

    Job DescriptionAccount Executive(Internship)Roles and Responsibilities:1. Understanding the industry dynamics and recruitment process2. Managing and coordinating end to end client operations3. Preparing regular internal and client reports / dashboards4. Data analysis from the reports prepared5. Activation and reactivation of clients and generating new...

  • Customer Success

    5 days ago


    India Pearson Full time

    Level 3 Escalation calls. - Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business. - Prepare client reports. - Act as an escalation point for service-related problems. - Promote client programs and products. - Determine additional opportunities and possible operational trouble areas. - Input accurate...


  • India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...