Customer Support Executive

7 days ago

Palakkad, Kerala, India Sadhguru Technologies Pvt Ltd Full time ₹ 24,992 per year

Job Title: Customer Service Executive

Location: Palakkad

Office Timing: Monday to Saturday, 10:00 AM to 6:30 PM

Qualification: Graduation

Salary: ₹20,000 per month (Inclusive of PF & ESI)

Experience:

  • Minimum of 2 years of experience are welcome

Job Summary:

The Customer Service Executive will be responsible for providing exceptional service to walk-in customers, handling gold purchases, and assisting with marketing activities to promote the branch's products and services.

Key Responsibilities:

Customer Interaction & Gold Handling:

  • Attend to walk-in customers with professionalism and courtesy.
  • Purchase old gold from customers and assess the purity of gold accurately.

Marketing Activities:

  • Handle branch-specific marketing efforts, including strategies such as umbrella marketing.
  • Occasionally travel for marketing initiatives and promotional campaigns.

Product Knowledge & Sales:

Promote and sell a variety of gold and silver products, including:

  • Gold: Coins, jewelry, biscuits.
  • Silver: Coins, jewelry, biscuits.
  • Digital Wallet: Support corporate gifting solutions.

Additional Responsibilities:

  • Represent the brand confidently and professionally.
  • Maintain a willingness to learn and adapt to new processes.

Required Skills:

  • Fluency in Regional Language (Tamil): Essential for effective communication with customers.
  • Confident & Presentable: Strong interpersonal and customer service skills.
  • Willingness to Travel: Flexibility for occasional marketing activities outside the branch.
  • Eagerness to Learn: Open to training and knowledge development.

Job Types: Full-time, Permanent

Pay: ₹9, ₹24,492.61 per month

Benefits:

  • Health insurance
  • Provident Fund

  • Customer Support Associate

    6 days ago

    Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000

    Customer Support AssociateWe are seeking highly skilled and enthusiastic Customer Support Associates to provide exceptional customer service in the banking and financial services sector.The ideal candidate will have 0-2 years of experience in customer support, with a preference for candidates from the banking or financial services industry. Excellent...

  • Customer Support Representative

    2 weeks ago

    Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Customer Support RepresentativeWe are seeking a skilled and enthusiastic Customer Support Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of customer service principles.About the RoleThis is an exciting opportunity for a talented...

  • Customer Support Specialist

    2 weeks ago

    Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a professional Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional support to our clients through various communication channels.Responsibilities:Manage customer inquiries and concerns in a timely and efficient manner.Provide...

  • Customer Support Representative

    1 week ago

    Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 9,87,654 - ₹ 12,34,567

    Job Title: Customer Support RepresentativeDescription:Our team is seeking a skilled Customer Support Representative to handle various customer-facing tasks. The ideal candidate will have strong communication skills, be able to multitask, and work well under pressure.Responsibilities:* Handle customer inquiries regarding GST, e-waybill, and insurance in a...

  • Customer Support Specialist

    7 days ago

    Palakkad, Kerala, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Support RepresentativeWe are seeking a skilled and compassionate Customer Support Representative to join our team. As a key member of our support staff, you will play a vital role in providing exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...

  • Customer Support Expert

    6 days ago

    Palakkad, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Are you a technical expert looking for a challenging role in customer support?We are seeking an experienced Technical Support Specialist to join our team.Job Description:The ideal candidate will have strong problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively with customers and internal...

  • Customer Support Specialist

    2 weeks ago

    Palakkad, Kerala, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000

    About the JobWe are seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our customers.

  • customer relation executive

    1 week ago

    Palakkad, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time ₹ 15,000 - ₹ 2,00,000 per year

    Job Title:Customer Relation Executive (CRE) – NBFCJob Role:The Customer Relation Executive is responsible for building and maintaining strong relationships with customers, handling queries, promoting NBFC products, ensuring customer satisfaction, and supporting business growth through effective service and communication.Key Responsibilities:1. Customer...

  • Customer Support Ambassador

    7 days ago

    Palakkad, Kerala, India beBeeCustomerSuccess Full time ₹ 14,20,000 - ₹ 35,00,000

    Job Title: Customer Success InternThe primary function of this role is to provide exceptional customer support and ensure seamless candidate interactions.Key Responsibilities:Act as a candidate champion by communicating effectively with candidates via email or chat.Review candidate-provided documents for completeness and accuracy, verifying necessary...

  • Customer Support Specialist

    6 days ago

    Palakkad, Kerala, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a highly skilled and experienced Service Coordinator to join our team. The successful candidate will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Key Responsibilities:Handle customer inquiries and resolve issues in a...