Customer Success Executive

22 hours ago


South Tukoganj Indore Madhya Pradesh, India MMF Infotech Full time ₹ 2,76,000 - ₹ 5,52,000 per year

We are looking for energetic and motivated freshers to join our team as Customer Success Executives. This is a great opportunity for individuals who are eager to start their career in the e-commerce and customer service domain. You will be responsible for resolving customer queries using a ticketing system and working across various online platforms.

Key Responsibilities:

  • Respond to customer queries through a ticketing system in a timely and professional manner
  • Use multiple e-desk platforms to manage support tickets
  • Assist customers related to e-commerce platforms such as Amazon, Walmart, Shopify, eBay, etc.
  • Maintain basic data and reports using Excel or Google Sheets
  • Ensure excellent customer handling and service experience
  • Work in rotational shifts, with primary duties scheduled on weekends

Requirements:

  • Fresh graduates are encouraged to apply; no prior experience required
  • Basic knowledge of Excel or Google Sheets
  • Familiarity with e-commerce platforms (Amazon, Shopify, etc.) is a plus
  • Good communication skills and a problem-solving attitude
  • Willingness to work flexible hours, especially on weekends

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹23,000.00 per month

Application Question(s):

  • Are you from Indore, Madhya Pradesh?

Language:

  • Do you have fluency in English? (Required)

Work Location: In person



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