Sr. Account Manager
2 weeks ago
Location: Mumbai
Joining: Immediate
Experience: 5-7 years
About the Role:
We are seeking a strategic and client-focused Sr. Account Manager to lead our key client relationships, particularly in the BFSI sector. You will be the primary point of contact, acting as a trusted advisor to our clients and a leader for our internal teams, ensuring client satisfaction while driving seamless project delivery and agency growth.
Key Responsibilities:
- Serve as the primary liaison between the client and the agency, building strong, long-term relationships.
- Develop a deep understanding of the client's business, industry, and objectives to provide strategic marketing counsel.
- Translate client needs into clear, actionable briefs for the creative, content, and digital teams.
- Manage project timelines, budgets, and resources, ensuring deliverables are high-quality and on schedule.
- Lead client meetings, presentations, and quarterly business reviews.
- Proactively identify opportunities for account growth
- Collaborate with internal teams to ensure strategies are implemented flawlessly.
- Analyze campaign performance and provide clients with insightful reports and recommendations.
Required Qualifications:
- Bachelor's degree in Marketing, Business, Communications, or related field.
- 5-7 years of experience in an account management role at a marketing or advertising agency.
- Essential:
Proven experience managing clients in the BFSI, Fintech, or wealth management sector. - Strong understanding of integrated marketing (digital, social, creative, content).
- Exceptional communication, presentation, and negotiation skills.
- Proven ability to manage multiple projects and clients simultaneously under tight deadlines.
- Strong leadership and team collaboration skills.
- Proficiency in project management software and CRM.
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