client relations
2 days ago
Location: Vijayawada
Reports to: Managing Director (Mr. Mohammed Irfan)
Experience: 0–3 Years
Salary Range: ₹18,000 – ₹22,000 + Incentives
Purpose of the Role
To manage all client communications (India + UAE), handle machinery sales inquiries, follow up consistently, and support in converting leads to confirmed deals.
Key Responsibilities
- Respond to all WhatsApp, email, and social media inquiries about machinery and spare parts.
- Share product details, quotations, and videos with clients.
- Maintain a daily Lead Tracker (Google Sheet / CRM).
- Coordinate with operations and procurement for client requirements.
- Follow up with old leads to convert them into potential sales.
- Support digital marketing team by providing client updates or feedback.
Required Skills
- Excellent communication (English, Hindi; Telugu is a plus)
- Basic Excel / Google Sheets
- Professional WhatsApp & Email handling
- Self-driven, positive attitude, disciplined follow-up
Key Performance Indicators (KPIs)
- No. of daily client interactions
- Lead-to-sale conversion rate
- Client satisfaction feedback
- Timely follow-ups
Growth Path
→ Senior Sales Executive → Business Development Head
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Work Location: In person
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