
Waiter/Waitress
1 week ago
Waiter – 4+ Years Experience
Location: Café Fraby, Vyttila, Ernakulam
We are looking for an experienced and customer-focused waiter/waitress to join our team at Café Fraby. The ideal candidate will have over 4 years of experience in a fast-paced café or restaurant environment, with strong skills in customer service, order taking, and table management. Responsibilities include greeting guests, serving food and beverages, ensuring a pleasant dining experience, and maintaining cleanliness and service standards.
RESPONSIBILITIES.
- Greet guests, escort them to tables, and present menus.
- Accurately take food and beverage orders, noting any special requests or dietary needs, often using a Point of Sale (POS) system.
- Deliver food and drinks from the kitchen to the tables, ensuring timely and proper presentation.
- Provide detailed information about menu items, ingredients, and daily specials, and make recommendations.
- Act as a liaison between customers and kitchen staff, relaying orders and any special instructions.
- Present checks, collect payments, and handle various transaction types.
- Set up tables with linens and silverware, and clear away dirty dishes and debris.
- Address customer concerns and complaints to ensure satisfaction.
- Maintain a clean and sanitary dining environment by following health and safety standards.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
Work Location: In person
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