Avaya Voice Engineer
1 week ago
We have a requirement for Avaya Voice Engineer (L2 Support) for our office based out of Chennai
Job Overview:
We are looking for highly motivated and technically strong Voice Support Engineers to join our team. The ideal candidate will have a solid understanding of Avaya EPABX equipment, with the ability to troubleshoot and support complex deployment & infrastructure issues.
Relevant Experience – 3-5 years
Notice Period – Immediate joiners & upto 60 days
Location: Chennai
Must Have Skills:
* Avaya IP Office servers implementation.
* Avaya IP Office configuration and troubleshooting
* Avaya Aura (CM, SM, SMGR, AES & CMS) implementation, configuration & troubleshooting.
* Avaya/Audiocodes SBC implementation, configuration & troubleshooting
* Network infrastructure, (routers, switches, and firewalls)
* Basic Networking (VLANs, Routing, Firewall ACLs for VoIP)
Certification (Preferred):
* Avaya, Cisco, or other VoIP certifications
Job description:
ü Provide L1 & L2 support for Avaya IP Office servers & Aura implementation
ü Conduct root cause analysis for incidents
ü Field support/ Remote support work from office.
Eligibility:
· Any degree/diploma
· Strong communication and analytical skills
· Willingness to learn and grow in a fast-paced technical environment.
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