Telecalling Executive

5 days ago

Ram Nagar Coimbatore Tamil Nadu, India Alps Distributors Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

We are looking for a proactive Telecalling Executive to engage with potential customers from social media leads, convert them into business opportunities, and ensure meticulous data tracking and follow-ups. This role requires excellent communication, persistence, and attention to detail in managing lead pipelines and maintaining sales records.

Key Responsibilities:

  • Lead Conversion:
  • Call and engage with leads received from platforms such as Facebook, Instagram, WhatsApp, and other social media.
  • Explain the company's products/services clearly to generate interest and convert leads into sales or appointments.
  • Understand customer requirements and provide suitable solutions or escalate when needed.
  • Follow-Up
  • Systematically follow up with all leads through calls, messages, and emails.
  • Maintain a proper schedule for follow-ups, ensuring no opportunity is missed.
  • Send reminders, updates, running offers and schemes as required to push leads to conversion
  • Data Base Maintenance:
  • Accurately enter lead details, conversation notes, and status updates into CRM/Google Sheets.
  • Organize and update lead trackers on a daily basis.
  • Prepare daily/weekly reports on lead status, follow-up progress, and conversion outcomes.
  • Identify patterns in leads and provide feedback to the marketing team for campaign optimization.
  • Coordination:
  • Work closely with the sales and operations team for lead handovers and closure.
  • Provide inputs on lead quality and customer responses to support team decisions.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment

Experience:

  • telecalling: 1 year (Required)

Language:

  • English (Preferred)
  • Tamil (Preferred)

Work Location: In person

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