Customer Relationship Management Executive

5 days ago


Cuttack Orissa, India MOHARANA ENTERPRISES Full time ₹ 1,56,000 - ₹ 2,08,800 per year

Key Responsibilities:

  • Maintain and update customer databases using CRM software.
  • Build and nurture long-term relationships with customers and clients.
  • Handle customer inquiries, complaints, and service requests professionally.
  • Communicate product/service information and updates to customers.
  • Coordinate with internal departments to ensure smooth customer service and delivery.
  • Generate reports on customer feedback and satisfaction metrics.
  • Support the sales and marketing team in customer retention activities.
  • Identify opportunities to upsell or cross-sell company products/services.
  • Ensure prompt follow-up on customer leads and queries.
  • Maintain confidentiality and professionalism in all customer interactions.

Job Type: Full-time

Pay: ₹13, ₹17,349.77 per month

Work Location: In person



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