Client Services Associate

11 hours ago

Navi Mumbai, Maharashtra, India SecureSearch Screening Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Founded in 2008, SecureSearch has been a trusted partner in managing screening programs for over a decade. Guided by a team of industry experts, the company is regarded as a leading authority in background screening practices in India. SecureSearch runs successful background screening programs for a diverse range of businesses, from small firms to Fortune 500 corporations.

Client Account Manager – Associate

Location: Malad & Navi Mumbai | Full-time

About the Role

SecureSearch is looking for a proactive
Client Account Manager (Associate)
to own client relationships and ensure smooth delivery of background verification services. You'll be the key link between clients and internal teams, driving service excellence and client satisfaction.

What You'll Do

  • Be the primary point of contact for clients and manage end-to-end relationships.
  • Ensure timely closure of background verification cases as per SLAs & TATs.
  • Generate & share MIS reports, analyze trends, and suggest process improvements.
  • Collaborate with operations, compliance, and tech teams for seamless delivery.
  • Support client onboarding, portal training, and ongoing engagement.

What We're Looking For

  • Bachelor's degree (any discipline).
  • 0–2 years' experience in client servicing (background verification experience preferred).
  • Freshers are welcome
  • Excellent communication & relationship management skills.
  • Strong attention to detail, multitasking ability, and problem-solving mindset.
  • Good knowledge of MS Excel & reporting.

Why Join Us?

  • Work in a fast-growing and dynamic industry.
  • Be part of a collaborative & inclusive work culture.
  • Directly impact client success and business growth.
  • Opportunities to learn and grow across client servicing & operations.

  • Client Service Associate

    2 days ago

    Navi Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,68,000 - ₹ 2,04,000 per year

    Client Account Manager – AssociateLocation: Navi MumbaiAbout the RoleSecureSearch is looking for a proactive Client Account Manager (Associate) to own client relationships and ensure smooth delivery of background verification services. You'll be the key link between clients and internal teams, driving service excellence and client satisfaction.What You'll...

  • Client Service Associate

    4 days ago

    Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Client Service AssociateLocation: MaladWorking Days/Hours: Monday- Friday – 9 AM to 6:30 PM2nd and 4th Saturday – 10AM to 4 PMSalary: 15K- 18KBased On InterviewAbout the RoleSecureSearch is looking for a proactive Client Service Associate to own client relationships and ensure smooth delivery of background verification services. You'll be the key link...

  • Client Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India syspree solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Client Service Associate Company: SySpreePosition: InternLocation: Mumbai, ThanePosted: 1 day ago Join the leading Digital marketing agency in Mumbai SySpree is a leading digital marketing agency in Mumbai and a web design company serving clients from different industries for the past 9 years, and the response from them has been highly...

  • Client Service Associate

    1 week ago

    Mumbai, Maharashtra, India SySpree Digital Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company:SySpreePosition:InternLocation:Mumbai, ThanePosted:1 day agoJoin the leading Digital marketing agency in Mumbai SySpree is a leading digital marketing agency in Mumbai and a web design company serving clients from different industries for the past 9 years, and the response from them has been highly phenomenal.We offer an entire gamut of services like...

  • Customer Service Associate

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sutherland Global Services Private Limited Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Customer Service - Associate (Freshers Only) Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making...

  • Client Servicing

    4 hours ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description:We are having an urgent opening for the position of Client Servicing for a reputed company (Branding and Designing Industry) at the  Navi Mumbai (Vashi) location.Key Responsibilities :Client Servicing : Client interaction. Understanding briefs from the client & debriefing it to the creative team and getting creatives done to meet the...

  • Client Servicing

    8 hours ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description:We are having an urgent opening for the position of Client Servicing (Key Accounts) for a reputed company (Branding and Designing Industry) at the Vashi Navi Mumbai location.Job Description:Building positive client relations by checking in regularly and following up on active processesMaking Branding and designing strategyMarketing...

  • Client Services

    1 week ago

    Navi Mumbai, Maharashtra, India TaskUs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Business Associate, Client Servicing

    2 days ago

    Mumbai, Maharashtra, India Crimson Interactive Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job title: Business AssociateDepartment: Client Servicing, UlatusLocation: Goregaon West, MumbaiShift timings: 24*7 (6 am – 3 pm) (3 pm – 12 am) (10 pm – 7 am) (9 hours shift) (5 days working)(Week Offs and Shift timings will be rotational as per business requirement) The academic publishing industry is readily expanding and offers several...

  • Client Services Executive

    1 week ago

    Mumbai, Maharashtra, India Jack in the Box Worldwide - a J7 agency Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Jack in the Box Worldwide is looking for aClient Service Executive/ Associateto join our team immediately.Designation: Client Service Executive/ AssociateYears of experience: 0-2 yearsJob Role:Client Relationship ManagementAct as the main POC for all client needs, responsible for interacting with clients, understanding briefs, and taking regular feedback to...