Client Service Associate

2 days ago


Navi Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,68,000 - ₹ 2,04,000 per year

Client Account Manager – Associate

Location: Navi Mumbai

About the Role

SecureSearch is looking for a proactive Client Account Manager (Associate) to own client relationships and ensure smooth delivery of background verification services. You'll be the key link between clients and internal teams, driving service excellence and client satisfaction.

What You'll Do

  • Be the primary point of contact for clients and manage end-to-end relationships.
  • Ensure timely closure of background verification cases as per SLAs & TATs.
  • Generate & share MIS reports, analyze trends, and suggest process improvements.
  • Collaborate with operations, compliance, and tech teams for seamless delivery.
  • Support client onboarding, portal training, and ongoing engagement.

What We're Looking For

  • Bachelor's degree (any discipline).
  • 0–1 years' experience in client servicing (background verification experience preferred).
  • Excellent communication & relationship management skills.
  • Strong attention to detail, multitasking ability, and problem-solving mindset.
  • Good knowledge of MS Excel & reporting.

Why Join Us?

  • Work in a fast-growing and dynamic industry.
  • Be part of a collaborative & inclusive work culture.
  • Directly impact client success and business growth.
  • Opportunities to learn and grow across client servicing & operations.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹17,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Application Question(s):

  • Are you an Immediate Joiner?
  • How many years of experience do you have in Excel?
  • Do you have Knowledge or Experience in V Lookup and Pivot Table ?
  • Rate your English out of 10?
  • Are you willing to Travel to Malad for Interview & Training?

Work Location: In person



  • Navi Mumbai, Maharashtra, India SecureSearch Screening Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionFounded in 2008, SecureSearch has been a trusted partner in managing screening programs for over a decade. Guided by a team of industry experts, the company is regarded as a leading authority in background screening practices in India. SecureSearch runs successful background screening programs for a diverse range of businesses, from small...


  • Mumbai, Maharashtra, India syspree solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Client Service Associate Company: SySpreePosition: InternLocation: Mumbai, ThanePosted: 1 day ago Join the leading Digital marketing agency in Mumbai SySpree is a leading digital marketing agency in Mumbai and a web design company serving clients from different industries for the past 9 years, and the response from them has been highly...


  • Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Client Service AssociateLocation: MaladWorking Days/Hours: Monday- Friday – 9 AM to 6:30 PM2nd and 4th Saturday – 10AM to 4 PMSalary: 15K- 18KBased On InterviewAbout the RoleSecureSearch is looking for a proactive Client Service Associate to own client relationships and ensure smooth delivery of background verification services. You'll be the key link...


  • Mumbai, Maharashtra, India SySpree Digital Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company:SySpreePosition:InternLocation:Mumbai, ThanePosted:1 day agoJoin the leading Digital marketing agency in Mumbai SySpree is a leading digital marketing agency in Mumbai and a web design company serving clients from different industries for the past 9 years, and the response from them has been highly phenomenal.We offer an entire gamut of services like...


  • Mumbai, Maharashtra, India Guidepoint Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Overview: The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint's success.As an Associate on the Client Service...

  • Client Services

    1 week ago


    Navi Mumbai, Maharashtra, India TaskUs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Mumbai, Maharashtra, India Jack in the Box Worldwide - a J7 agency Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Jack in the Box Worldwide is looking for aClient Service Executive/ Associateto join our team immediately.Designation: Client Service Executive/ AssociateYears of experience: 0-2 yearsJob Role:Client Relationship ManagementAct as the main POC for all client needs, responsible for interacting with clients, understanding briefs, and taking regular feedback to...


  • Mumbai, Maharashtra, India Consultport Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Who are we?Consultport is a global platform redefining how businesses access top-tier consulting talent. We connect top companies with world-class consultants and digital experts, helping them drive critical initiatives faster, smarter, and more flexibly than ever before. Consultport: Key highlights42% company growth year-over-year and countingRapidly...


  • Navi Mumbai, Maharashtra, India Sutherland Global Services Private Limited Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Customer Service - Associate (Freshers Only) Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making...


  • Mumbai, Maharashtra, India, Maharashtra TING Full time

    We are seeking an experienced Associate - Client Servicing to join our advertising team.The ideal candidate will have a proven track record of managing and growing clientrelationships, along with experience in managing and leading account teams.Responsibilities:Assist with the management of client accounts, ensuring successful campaign delivery and client...