Client Services

2 weeks ago

Bodakdev Ahmedabad Gujarat, India Litmus Branding Full time ₹ 1,32,000 - ₹ 4,20,000 per year

Litmus branding Pvt. Ltd. is 23 year old branding , marketing, advertising company based in Ahmedabad, currently hiring for Client Services executive.

Overview:

  • Taking complete accountability for assigned clients.

  • Managing projects of multiple nature - Retainers, Websites, other Ad Hoc Projects.

  • The responsibilities include, but are not limited to

  • Deliverables or Results Committed to a client.

  • Effective transfer of objective brief from the client to the team members & vice versa.

  • Overall health of project & its retention, whenever required.

  • Help to maintain the topline & bottom line decided by the organization, for every project.

  • Receipt of timely payments

  • New Business from existing clients.

Client & Team Liaisoning

  • Communicate effectively & educating clients to understand their actual needs

  • Providing the brief to designated team members assigned by the HODs.

  • Uploading & managing all necessary tasks on CRM & project management platforms.

  • Setting up project timelines, and ensuring timely deliverables.

  • Ensuring high client satisfaction index.

Communication Strategies

  • Research and analysis for the projects or projects, along with documentation of the research data.

  • Developing brief document based on the SOP for project assignment & execution.

  • Developing communication strategies based on client brief, industry segment, product/service USP, competition

analysis.

Presentation Development

  • Development of presentations for new strategies, upsell/cross sell objectives to existing clients.

  • Development of presentations for research & analysis done for particular project or project objectives.

We love your company.

Follow-Ups

  • Project deadlines

  • Social Media Calendars

  • Payments

Project Health Management, Reporting & Retention

  • Maintain health of overall project, or project based on the commitments made to the client

  • Timeliness & Deliverables

  • Results

  • Review/Feedback & Implementation

  • Retention of projects

  • Weekly and monthly reporting with HODs on multiple factors such as, but not limited to

  • Review as per role task document

  • Current & Upcoming deliverables & deadlines

  • Completed deliverables

  • Challenges, Missed Deadlines & Client feedback/complaints

Skill:

  • Fluency in English

  • Presentation Skills

  • Rapport Building & Persuasion Skills

  • Meeting, Phone & Email Etiquettes

  • Selling & Negotiation Skills

  • Listening & Questioning Skills

  • Team Building & People Management SkillsSkillsCompetenciesParticulars

  • In depth knowledge of offline & online branding & advertising processes,case studies, fundamentals, and channels.

  • Digital Marketing processes, case studies, fundamentals, and channels.( SMO, SMM, SEO, SEM)

  • Website design & development processes, case studies, fundamentals, &platforms.

  • Content development fundamentals, processes, & case studies.

  • Fundamentals of Designing theories - CMYK/Pantone/RGB, Sizing formats,printing formats, identity & guideliness.

  • In depth knowledge of all the services offered by the agency.Knowledge

Qualifications: Master's Degree

Experience: 0-3 Years

Interested candidates please share Cv on /

Job Types: Full-time, Permanent, Fresher

Pay: ₹11, ₹35,000.00 per month

Experience:

  • Client servicing: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

  • Client Servicing Executive

    2 weeks ago

    Bodakdev, Ahmedabad, Gujarat, India The Sharpener Co. Full time

    **Responsibilities**: - Identifying and resolving all the client queries. - Maintaining a detailed and accurate record of all client details and communications. - Building and maintaining long-lasting business relationships with clients. - Ensuring to respond to client queries in professional and timely manner. - Providing clients with the relevant...

  • Client Service Executive

    1 week ago

    Bodakdev, Ahmedabad, Gujarat, India RAJPUT GAURAV AYODHYASINH Full time

    Hiring for Client Service Executive female who can handle the clients Job time is 10Am-7PM (Alternate Saturdays off.) **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning shift **Experience**: - Client Service: 1 year (required) Work Location: In person

  • Client Servicing Executive

    2 weeks ago

    Ahmedabad, Gujarat, India ONE ADVERTISING AND COMMUNICATION SERVICES Full time

    Handling the clientele of design & videos, explaining clear client briefs to team. Prepare weekly reports, milestone deliveries, invoice generation. Involved in brainstorming, design, and cross checking and delivering it on time for all clients. Maintained reports of campaigns for multiple clients. Collaborating with team leaders and directors in quarterly...

  • Client Service Officer

    6 days ago

    Ahmedabad, Gujarat, India KK HR services Full time

    **Job Summary**: - Address guest questions and resolve concerns promptly. - Oversee and maintain accurate reservation records. - Manage cancellations, modifications, and billing processes. - Develop special offers and promotions to increase bookings. - Coordinate pre-arrival logistics with support teams and partners. - Assist with daily reports and identify...

  • Client Servicing Executive

    3 days ago

    Ahmedabad, Gujarat, India Bestow Full time

    **Job Location: VADODARA, GUJARAT** BESTOW is a dynamic and innovative branding and marketing research company dedicated to helping businesses unlock their full potential through creative and strategic solutions. Our team of experts is passionate about transforming ideas into compelling narratives that resonate with target audiences, driving brand success...

  • Client Servicing Officer

    1 week ago

    Ahmedabad, Gujarat, India Rao Group of Companies Full time

    **As per Client Servicing Officer your job will be as stated below**: - Analyzing and Evaluating Existing Client Behavior to identify new business opportunity - Responding to client queries in a timely and professional manner in order to convert the query and bring in more revenue. - Cultivating solid relationships with clients through the provision of...

  • Client Servicing

    1 week ago

    Usmanpura, Ahmedabad, Gujarat, India Gracia Marcom Full time

    **Company**: Gracia Marcom **About Us**: At Gracia Marcom livering exceptional service and innovative solutions to our clients. Our team thrives on collaboration, creativity, and a commitment to excellence. We are looking for a passionate Client Servicing and Project Management person to join our dynamic team. **Position Overview**: As a Client Servicing...

  • Client Service Executive

    2 weeks ago

    Ahmedabad, Gujarat, India AIS TECHNOLABS PRIVATE LIMITED Full time

    Greetings of the day. As we discussed, kindly find the below JD. Company Name: Alliance International Services **Job Overview**: **Key Responsibilities**: Ø Build and maintain strong, strategic relationships with key clients. Ø Understand clients' needs, objectives, and challenges, and provide solutions to address them. Ø Ensure clients receive a high...

  • Client Servicing Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Bestow Full time

    Bestow is a forward-thinking **Branding and Marketing Research Agency** that bridges the gap between what clients like and what their audience truly desires. With an emphasis on **research, insights, and creative strategy**, we help brands stay ahead in the market. Our approach is driven by futuristic thinking and deep analysis to ensure impactful brand...

  • Client Acquisition Executive

    5 days ago

    Bodakdev, Ahmedabad, Gujarat, India Nexus Corporate Solution Pvt. ltd. Full time

    Greetings from Nexus, We're urgently hiring for Client Acquisition Executive **Location**: Ahmedabad **Industry**: IT & HR Services **Website**: nexuscorporate.in **Key Responsibilities**: Client Identification: Research and identify potential clients in various industries who could benefit from our HR services. Lead Generation: Utilize various...