 
						Service Desk Engineer
2 weeks ago
Service Desk Engineer:-
- Should have good communication and technical knowledge. Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Must have experience in Incident Management, Service Request Management, and Vendor Management.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions from customers to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
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					Service Desk Engineer7 days ago 
 Chennai, Gurugram, Noida, India Mastek Full time ₹ 2,50,000 - ₹ 7,50,000 per yearGreetings from MastekWe are seeking a Service Desk - L1 Support Engineer on Contract. This is going to be a Direct Contract with Mastek.Sharing below Job Description, please apply if you are interested.Job Title: Service Desk L1 Support Engineer (Contract - 8 Months)Contract Duration: 8 monthsStart Date: We are looking for immediate joiner.Shift... 
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					  Service Desk Engineer1 day ago 
 Gurgaon Sector , Gurugram, Haryana, India CARE INFOTECH Full time ₹ 1,49,000 - ₹ 3,67,477 per yearJob Description:We are hiring a Global Service Desk Engineer with 1–2 years of experience in IT support. The role involves handling L1/L2 tickets, remote troubleshooting, and escalation management.Responsibilities:Provide first-line support for IT incidents and requests.Troubleshoot hardware, software, and network issues remotely.Log, track, and resolve... 
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					  Service Desk Manager3 weeks ago 
 Delhi, India Telelink Business Systems Full timeCompany DescriptionTelelink Business Systems is a telecommunications and IT solutions provider based in Adelaide, South Australia. Established in 1985, we specialize in communications solutions like cloud telephony, SIP trunking, and AI-driven software for business communication. We also offer healthcare technologies including nurse call systems, fall... 
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					  It Service Desk Executive1 week ago 
 Delhi, NCR, India Coforge Full time ₹ 2,50,000 - ₹ 7,50,000 per yearob TitleASSOCIATE - IT OPS SERVICESJob DescriptionIT Service Desk Executive/Analyst Job Location: Gurgaon, Sector 44 (Near HUDA City Center) - Work from Office Only Working Days & Hours: - 6 days working (Monday to Saturday) - Sunday fixed off - Working Hours: 9:00 AM to 6:00 PM Facilities: - No food or cab facility provided Experience Required: Minimum 2-3... 
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					  Service Desk Supervisor3 weeks ago 
 Gurugram, Gurugram, India AHEAD Full timeJob Description The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and... 
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					  IT Service Desk Executive1 week ago 
 Delhi, NCR, India Coforge Full time ₹ 4,50,000 - ₹ 9,50,000 per yearJob Title : ASSOCIATE - IT OPS SERVICESJob DescriptionIT Service Desk Executive/AnalystJob Location: Gurgaon, Sector 44 (Near HUDA City Center) -Work from Office Only Working Days & Hours: - 6 days working (Monday to Saturday) - Sunday fixed off -Working Hours: 9:00 AM to 6:00 PMFacilities: - No food or cab facility providedExperience Required: Minimum 2-3... 
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					  Service Desk Engineer1 week ago 
 Gurugram, Hyderabad, India GSPANN Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionExp : 4 to 5 yearsMandatory / Must Have:Strong Written and Verbal communication Skills.Well Versed with ITIL knowledge, Incident & Service Desk Management best practices.Hands-on knowledge in working with AD, O365, IAM tools, Software installations & patchings.Creation of knowledge base / SOP documents.Hands-on experience with any ITIL... 
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					  Service Desk4 days ago 
 Delhi, India Tata Consultancy Services Full timeGrade - BPO 1/2 Skill - Service Desk Location - Noida **Skill Set**: - 1-2 years of experience as a **Help Desk Analyst** or other customer support role - Good understanding of HR systems and processes - Problem solving skills are associated with an HR Administrativeenvironment. - Good Strong written and verbal communication skills - 80 TO 90%... 
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					  Service Desk Analyst7 days ago 
 Delhi, Delhi, India Wipro Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each... 
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					  Service Desk Specialist3 weeks ago 
 Delhi, India DigitalRemoteServices Full timeCompany DescriptionAt Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration...