Subscription Manager
2 weeks ago
Company Description
For over 75 years, The Indian Express has provided readers with comprehensive and fearless reporting. With our rigorous analysis and commitment to uncovering the truth, we empower readers to form their own unbiased opinions on various issues. Our detailed coverage explores every angle of a subject, ensuring that all facets are thoroughly examined. The Indian Express is dedicated to delivering the full story behind every matter.
Role Description
This is a full-time, on-site role for a Subscription Manager located in Mumbai. The Subscription Manager / Business Development Manager will oversee all aspects of subscription management, including subscriber acquisition, retention, and customer service. They will also be responsible for developing and implementing strategies to grow the subscription. Daily tasks will involve identifying new corporates, new client acquisition, analyzing subscription data, coordinating with circulation teams, handling institution billing and payments, and resolving any subscriber issues or concerns promptly.
Qualifications
- Experience in business development/ subscription management, customer service, and data analysis
- Excellent organizational and multitasking skills
- Strong communication and interpersonal skills
- Proficiency in using Microsoft Office tools
- Ability to work collaboratively with circulation and brand teams
- Bachelor's degree in Business Administration, Marketing, or related field
- Experience in the media or publishing industry is advantageous
- Strong analytical and problem-solving abilities
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