Client Relations Specialist – Salons

2 days ago


Chennai, Tamil Nadu, India eGrove Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title

Client Relations Specialist – Salons & Beauty Parlors

Summary

We are seeking a Client Relations Specialist to support salon and beauty parlor owners utilizing our mobile app, website, and digital marketing solutions. This role focuses on client onboarding, relationship management, and ensuring our clients succeed with their online presence and customer engagement tools.

Key Responsibilities

Serve as the main point of contact for salon and beauty parlor clients.

Manage onboarding, requirement gathering, and solution setup.

Coordinate with design, development, and marketing teams to deliver tailored services.

Provide training, ongoing support, and issue resolution.

Build lasting relationships and identify opportunities for upselling (loyalty programs, digital marketing, online bookings).

Requirements

Excellent communication and interpersonal skills.

Candidates should have experience in client service, account management, or customer success.

Familiarity with salon management software, booking systems, or digital marketing tools is a plus.

Organized, proactive, and able to explain technical solutions.

About eGrove:

eGrove Systems is a digitally focused IT solutions company headquartered in East Brunswick, New Jersey, with additional offices in Chennai and Madurai, India. They are recognized as a leader in digital transformation and product development. For more details, visit


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