Client Support Specialist

6 days ago

Chennai, Tamil Nadu, India Chargeback Gurus Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About the Gurus

Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary Chargeback management platform. By understanding our clients needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics —combined with deep industry expertise—to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit

Position Overview: As a Client Support Specialist, you will be integral to our client support operations, working independently and contributing to the development and execution of client management strategies.

Duties and Responsibilities:

  • Independently manage day-to-day client interactions and resolve complex inquiries with minimal supervision.
  • Lead the onboarding of new clients, ensuring a smooth transition and addressing any initial challenges.
  • Develop and deliver insightful quarterly business reviews to clients, highlighting performance metrics and actionable insights.
  • Identify opportunities for process improvements and collaborate with Client Success Managers to implement these changes.
  • Mentor junior team members, sharing knowledge and best practices to enhance team performance.

Job Requirements:

  • 3-5 years of experience in client support, customer service, or a related field, preferably in technology or financial services.
  • Proven track record of managing client relationships and improving client satisfaction.
  • Strong analytical skills, with the ability to derive meaningful insights from complex data.
  • Excellent interpersonal and communication skills.
  • Self-starter with the ability to work independently in a fast-paced environment.

  • Client Relations Specialist – Salons

    7 days ago

    Chennai, Tamil Nadu, India eGrove Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job TitleClient Relations Specialist – Salons & Beauty ParlorsSummaryWe are seeking a Client Relations Specialist to support salon and beauty parlor owners utilizing our mobile app, website, and digital marketing solutions. This role focuses on client onboarding, relationship management, and ensuring our clients succeed with their online presence and...

  • Client Operations Specialist

    6 days ago

    Chennai, Tamil Nadu, India Acara Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Client Operations SpecialistJob Type: PermanentJob location: Nungambakkam, ChennaiWorking Days: Monday to FridayShift Time: US Shift [5.30 PM to 2.30 AM]Role & responsibilitiesManage candidate flow, track open requisitions, and ensure timely hiring manager feedback.Provide clear, data-driven reporting to stakeholders on fulfillment status.Review...

  • Client Relations Specialist – Laundry Business

    1 week ago

    Chennai, Tamil Nadu, India eGrove Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job TitleClient Relations Specialist – Laundry BusinessSummaryWe are hiring a Client Relations Specialist to support and grow relationships with laundry business owners using our website, mobile, and digital solutions. The role focuses on client onboarding, ongoing support, and ensuring business success through our services.Key ResponsibilitiesServe as the...

  • Support Specialist

    2 days ago

    Chennai, Tamil Nadu, India NielsenIQ Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Associate Support Specialist Job Description TECHNOLOGY SUPPORT SPECIALIST So where do you fit here? Our client comes first. This means that NielsenIQ support specialists are here to help. As a Support Specialist, you will be responsible for high quality and in-depth technical support to internal and external users of Production systems. You will have...

  • Technical Support Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Twixor Full time

    Job DescriptionCompany OverviewTwixor is a cutting-edge leader in enabling business transactions over messaging channels, fundamentally transforming customer engagements. Headquartered in Singapore, with offices across India, Twixor specializes in intelligent business process automation for industries like banking, insurance, retail, and more. Serving a...

  • Technical Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India Twixor Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company OverviewTwixor is a cutting-edge leader in enabling business transactions over messaging channels, fundamentally transforming customer engagements. Headquartered in Singapore, with offices across India, Twixor specializes in intelligent business process automation for industries like banking, insurance, retail, and more. Serving a global client base,...

  • Support Specialist

    1 week ago

    Chennai, Tamil Nadu, India NielsenIQ Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Support Specialist (Oracle, SQL, PLSQL, Python, Azure) Job Description As a Support Specialist, you will be responsible for high quality and in-depth technical support to internal and external users of Production systems. You will have exposure to all aspects of our business, as well as an opportunity to learn and work on many different technologies in a...

  • Client Relationship Manager

    1 week ago

    Chennai, Tamil Nadu, India Frutta - Corporate Refreshment & Experience Specialist Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Fruttais South India's most preferred one-stop corporate refreshment & experience partner. We aim to do the same by providing an exciting assortment of refreshments and events by seamlessly integrating technology to provide unparalleled hospitality. With an extensive network of top-tier vendors spanning from culinary delights to event management, we deliver...

  • Web Support Specialist I

    4 days ago

    Chennai, Tamil Nadu, India Vendasta Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Web Support Specialist IChennai, IndiaAre you energized by using AI to solve technical challenges and support clients in optimizing their web platforms?Do you thrive in a fast-paced environment where every ticket is a chance to learn, optimize, and improve?We are looking for a Web Support Specialist I who is passionate about delivering fast, empathetic, and...

  • Support Specialist

    1 week ago

    Chennai, Tamil Nadu, India NielsenIQ Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job DescriptionAs a Support Specialist, you will be responsible for high quality and in-depth technical support to internal and external users of Production systems. You will have exposure to all aspects of our business, as well as an opportunity to learn and work on many different technologies in a multi-tenant, cloud-based environment. You will also have...