Cluster Manager, Operations

5 days ago

Indore Lucknow Varanasi, India CK Birla Healthcare Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Dear Candidates,

Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.)

Minimum Education: MBA/MHA

Location: UP & West Region

Pre-requisites for consideration of candidature:

  • Graduate/ PGDM (Desirable)
  • Min. 7-10 years of work experience, with at least 1 year in team management role
  • Should be willing to travel extensively and spend time on ground with the sales team

Role Summary: Manager, Cluster Operations is responsible to ensure that cluster under his/her purview are well managed overall and deliver unparalleled level of patient care and service levels at customer touchpoints. The incumbent must manage the P&L of the cluster as per targets defined.

Key Job Responsibilities:

  • Perfect Launch: Ensure operational readiness of new centres as per our SOPs
  • Revenue Management: Drive revenue across centres through conversion of IVF Packages, diagnostic, OPD procedures, pharmacy, etc. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage
  • Cost and Inventory Management: Conduct stock audits, manage COGS and ensure costs are within operational budget
  • People Management: Manage employee motivation, engagement and retention across centres. Support in resolving employee grievances and escalate risks to senior management
  • Service Excellence: Ensure high PSAT and process time adherence. Ensure that patient complaints are addressed on time. Help the team in brainstorming solutions and track execution of the same. Train staff as and when required
  • Medical Record Management: Ensure that all medical records are recorded, stored and shared accurately and safely
  • Facility Management: Ensure hygiene and upkeep of all centres as per defined KPI / standards. Make sure that all assets are utilized efficiently, proactively address any equipment break downs
  • Statutory Compliances: Ensure necessary statutory compliances and renewals in a timely manner. Escalate risks to management, if any
  • Reporting: Prepare and share periodic reports with senior management
  • Drive new initiatives in areas such as patient satisfaction, service excellence, cost optimization etc.

Interested candidates can share updated resume on "". Also, please do refer your friends.

Regards,

Team HR

Birla Fertility & IVF(A unit of CK Birla Healthcare Pvt. Ltd.)

  • Cluster Manager – Operations

    7 days ago

    Varanasi, Uttar Pradesh, India Worko Full time

    Role OverviewThis role is with Worko.ai's client, is a quick service app,that provides on-demand home servicesWe are looking for a dynamic and execution-focused Cluster Manager – Operations to lead and manage operations in a specific region.Key ResponsibilitiesOwn the operational metrics and service delivery standards across a defined cluster.Lead and...

  • Lead Cluster Manager

    2 weeks ago

    Varanasi, Uttar Pradesh, India beBeeleadership Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Cluster Manager - Training and Operations RoleWe are inviting applications for a skilled professional to lead our cluster operations.The ideal candidate will have experience in skill development CSR projects, operations, and team management skills.A minimum of 7 years of experience in the skilling sector with a focus on mobilization and placements is...

  • Operational Cluster Director

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeCluster Full time ₹ 12,00,000 - ₹ 17,00,000

    Job Title:Operational Cluster DirectorWe are seeking a seasoned professional to oversee the management of multiple centers within a designated cluster. The ideal candidate will possess extensive experience in operational leadership, mobilization, and placements.The successful applicant will provide strategic direction, implement programs, manage resources,...

  • Cluster Manager

    1 week ago

    Bhopal, Indore, India H K Jewels Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Urgently Required Cluster Manger OR Area operation Manager From Gems and Jewellery background

  • Cluster Sales Manager

    1 week ago

    Varanasi, Uttar Pradesh, India RenewBuy Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    DesignationSenior Area Manger/Cluster Manager Reporting To:Zonal Head ObjectiveAs a Cluster Manager in the insurance sector, s/he will be responsible for overseeing multiple branches within your designated cluster. S/He will drive business growth, ensure operational excellence, and be accountable for the Profit and Loss (P&L) of his/her cluster. This role...

  • Cluster Sales Manager

    1 week ago

    Indore, Madhya Pradesh, India Spixar Technologies Solution Full time ₹ 6,00,000 - ₹ 24,00,000 per year

    We're Hiring | Cluster Sales Manager – Spixar Technologies Solutions Pvt. Ltd.Spixar Technologies is looking for a dynamic Cluster Sales Manager to take charge of sales performance across multiple regions. This leadership role is designed for professionals who can drive market expansion, manage diverse teams, and deliver consistent revenue growth.Key...

  • Elasticsearch Cluster Manager

    7 days ago

    Varanasi, Uttar Pradesh, India beBeeElasticsearch Full time ₹ 18,75,000 - ₹ 22,50,000

    Job Title: Elasticsearch Cluster ManagerWe are seeking a skilled and experienced Elasticsearch Cluster Manager to join our team. This is a unique opportunity to work with a cutting-edge technology and contribute to the development of our search infrastructure.The ideal candidate will have a deep understanding of Elasticsearch, its features, and its...

  • Production Operations Cluster Specialist

    3 days ago

    Varanasi, Uttar Pradesh, India beBeeRegenerative Full time ₹ 50,00,000 - ₹ 1,50,00,000

    Cluster Production LeaderA key role for an experienced agronomist to lead production and operations in a cluster.Roles and Responsibilities:Oversee planning, logistics, and customer delivery metrics as head of production & operations.Collaborate closely with sales teams to forecast market demand and plan production accordingly.Execute contracting farming...

  • Cluster Sales Manager

    1 week ago

    Lucknow, Uttar Pradesh, India RenewBuy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Designation:Senior Area Manger/Cluster Manager Reporting To:Zonal Head Objective:As a Cluster Manager in the insurance sector, s/he will be responsible for overseeing multiple branches within your designated cluster. S/He will drive business growth, ensure operational excellence, and be accountable for the Profit and Loss (P&L) of his/her cluster. This role...

  • Senior Cluster Business Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India beBeeBranch Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewThe role involves recruiting, training and supervising executives to achieve business targets and insurance sales across a defined cluster of branches. The candidate will manage discrepancies at the cluster level, provide support for ongoing issue resolution, and oversee initiatives.Main Responsibilities:Recruit, train and supervise executives to...