CEC Officer

Job Description As a CEC Relationship Manager - VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking...

Job Description CEC Officer - Inbound - Retail Assets Department Customer Experience Center Location Thane/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role - To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customer's satisfaction - To identify and convert...

Job Description As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYCThe Onboarding Officer - Video KYC-Digital Banking role involves facilitating the digital onboarding process for new customers using video KYC. Responsibilities include verifying customer identity, ensuring compliance with regulatory requirements, and providing a seamless onboarding experience....

CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound – Credit Cards Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC – Team Leader - Inbound Position Grade Assistant Manager Job RoleTo Attend the inbound calls of customers in...

Job Description The CEC Officer - Inbound - Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying...

DescriptionJob Role  Ø Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category – A priority customers.  Ø Sources new bank customers through Lead generation model and responsible for conversion from external field support Ø Ensures high levels of customer service orientation and application of bank...

Job Description ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and...

Job Description As an Onboarding Officer for Video KYC (VKYC) under Kotak 811 Digital Banking, you will be responsible for completing full KYC verification for customers via secure video calls. This role is critical in ensuring a smooth, compliant, and customer-friendly onboarding experience. You will verify customer details, ensure documentation accuracy,...

Job Description Management Level I Customer Experience Executive Team : CEC - US Reports to: Team Leader Role To assist shareholders regarding their shareholding account queries, buying and selling shares in acccordance with predetermined procedures and service standards under appropriate guidance and direction. Business Function EQ India Operations team...