Sales Executive

2 weeks ago

Surat, Gujarat, India Slimiphy pvt ltd Full time ₹ 3,60,000 - ₹ 4,20,000 per year

Job Description: Counsellor

Location: Bardoli Branch

Reporting To: Branch Manager

Department: Sales & Operations

Employment Type: Full-Time

Role Objective:

To drive sales, manage branch operations, and ensure client and employee satisfaction by handling walk-in enquiries, closing deals, overseeing branch cleanliness, and supporting staff to achieve fitness and sales goals.

Key Responsibilities

  • Sales and Client Engagement
  • Handle walk-in enquiries, explain Slimiphy's services, and close deals (target: 10–15 deals/month).
  • Understand client goals (e.g., weight loss, fitness) and propose tailored packages.
  • Follow up with clients to suggest renewals and track progress on health goals.
  • Branch Operations Management
  • Ensure branch cleanliness, toning table functionality, and daily floor exercise sessions.
  • Conduct daily checks on equipment and report issues to the Facility Manager.
  • Monitor client schedules and ensure timely service delivery.
  • Team Oversight
  • Supervise co-counsellors, therapists, and receptionists to ensure role adherence.
  • Conduct weekly team meetings to align on sales targets and client feedback.
  • Address employee concerns and foster a collaborative work environment.
  • Client Progress Tracking
  • Take client measurements and maintain files with diet and fitness updates.
  • Ensure clients achieve health/weight goals through regular check-ins.
  • Resolve client complaints within 24 hours to maintain satisfaction.

Key Result Areas (KRAs)

KRA

Key Metric / Goal

Sales Target

Achieve Target monthly sales per branch.

Client Satisfaction

Maintain 90%+ client satisfaction score monthly (survey-based).

Branch Cleanliness

Achieve 95%+ compliance in daily hygiene audits.

Employee Satisfaction

Maintain 85%+ employee satisfaction score monthly.

Client Goal Achievement

Ensure 80% of clients meet their health/weight goals within 3 months.

Actionable Steps to Achieve Results

  • Greet walk-ins within 5 minutes and offer a 10-minute branch tour/demo.
  • Use CRM to track client interactions and follow up within 48 hours.
  • Conduct daily branch walkthroughs to verify cleanliness and equipment status.
  • Hold Ascertainable

Qualifications

  • Education: 12th pass or diploma; Bachelor's degree in Business or related field preferred.
  • Skills:
  • Strong communication and persuasion skills (English, Hindi, Gujarati).
  • Proficiency in scheduling software and CRM tools.
  • Ability to multitask and support branch operations effectively.
  • Basic knowledge of fitness services to assist clients.

Job Type: Full-time

Pay: ₹18, ₹35,000.00 per month

Work Location: In person

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