Blended Voice

2 days ago

Pune, Maharashtra, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues via phone, email, or chat.
  • Provide excellent customer service and ensure satisfaction.
  • Work effectively in a team to achieve common goals.
  • Maintain accurate records of customer interactions.
  • Stay updated with process changes and updates.
  • Collaborate with other teams to improve overall performance.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a blended voice and chat process environment.
  • Strong problem-solving and analytical skills.
  • Adaptability to changing situations and priorities.
  • Proficient in using computer systems and software applications.
  • Ability to work in a dynamic and rapidly changing environment.

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