Blended Voice
5 days ago
Roles and Responsibility
- Handle customer inquiries and resolve issues via phone, email, or chat.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Maintain accurate records of customer interactions.
- Stay updated with process changes and updates.
- Collaborate with other teams to improve overall performance.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a blended voice and chat process environment.
- Strong problem-solving and analytical skills.
- Adaptability to changing situations and priorities.
- Proficient in using computer systems and software applications.
- Ability to work in a dynamic and rapidly changing environment.
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hiring For voice and blended process
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