Bulk MNC's Hiring For International Voice/Chat/Blended Process
10 hours ago
We are looking for dynamic and customer-focused individuals to join our International Voice/Blended/Chat process team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle inbound/outbound calls, emails, and chats professionally.
- Assist customers with their queries, complaints, and requests in a timely manner.
- Maintain accurate records of customer interactions and follow up when necessary.
- Meet and exceed customer service quality and productivity standards.
- Work in rotational shifts and adhere to company policies.
Requirements:
- Excellent verbal and written communication skills in English.
- Prior experience in international voice, blended, or chat process preferred.
- Ability to work in a fast-paced environment and handle pressure.
- Strong problem-solving and interpersonal skills.
- Willingness to work rotational shifts and offs.
Perks & Benefits:
- Competitive salary with attractive incentives.
- Growth opportunities within the organization.
- Work Schedule: 5 Days Working (Rotational Shifts)
- Week Offs: 2 Rotational Offs
- Transport: Both-way cabs provided
- Incentives: Performance-based
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