Bulk Hiring For International Voice and Chat Process

6 hours ago


Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Bulk Hiring for International Voice and Chat Process (Fresher & Experienced)

Location: Pune, India

Roles & Responsibilities

  • Hiring for Customer Care Executive Role.
  • Handling inbound and outbound calls, providing customer service.
  • Resolving customer queries in a professional manner and ensuring customer satisfaction.
  • Adhering to the process and achieving performance targets.
  • Handling international clients (US, UK, Australia, etc.) and providing a world-class experience.

Requirements

  • Freshers with excellent communication skills are welcome to apply.
  • Experience in BPO (International Voice/Chat) or customer service will be an advantage.
  • Flexibility to work in rotational shifts including night shifts.

Shifts

  • Rotational shifts
  • Rotational Offs
  • 5 working days, 2 days off

Perks & Benefits

  • Attractive salary package with monthly performance incentives.
  • Hike on last drawn salary (30% on last salary for experienced candidates).
  • Insurance
  • Cab facilities
  • Allowances

Interview Rounds

  • Telephonic Screening: Initial conversation to assess your communication and basic skills.
  • HR
  • Versant
  • Ops

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