Associate Director of Human Resource

Position: Associate Director – Human Resources

Location:
Udaipur, Rajasthan

Department:
Human Resources

Role Purpose

The Associate Director – HR will lead the HR function at the resort level, driving strategic HR initiatives aligned with the resort's business goals. This role will partner with senior leadership to cultivate a high-performance, engaged workforce, shape the people agenda and ensure compliance with relevant legislation and brand standards.

Key Responsibilities

Strategic & Leadership

·      Collaborate with the resort's senior leadership (GM/Operations Head) to articulate and execute the HR strategy in support of business objectives.

·      Act as a trusted advisor to department heads on all HR matters—talent management, organisational design, performance management, culture, engagement, etc.

·      Contribute to the development and implementation of HR policies, procedures and practices specific to the resort, aligned with company / brand standards.

·      Drive change and transformation initiatives (e.g., culture change, digital HR, restructuring) to support growth and operational excellence.

·      Monitor key HR metrics (attrition, engagement, training hours, etc.) and deliver actionable insights to leadership.

Talent & Workforce Management

·      Lead end-to-end talent lifecycle: workforce planning, recruitment, onboarding, development, retention and succession.

·      Ensure the resort attracts, develops and retains high-quality talent—especially in key roles (HODs, assistant managers, etc.).

·      Facilitate leadership development, learning & development programmes, and mentorship initiatives.

·      Manage performance management systems—goal setting, periodic reviews, appraisal calibration, feedback culture.

·      Oversee employee relations, ensuring fair and consistent practices, and timely resolution of employee matters.

Culture, Engagement & Employer Brand

·      Foster a strong culture of hospitality excellence, associate engagement, inclusion & diversity, and service-oriented mindset.

·      Develop and implement associate engagement initiatives, surveys, action-plans based on feedback.

·      Promote the resort as an employer of choice within the region and hospitality industry.

Compensation, Benefits & Compliance

·      Provide oversight of compensation & benefits administration to ensure competitiveness and internal equity.

·      Ensure compliance with labour laws, regulations, statutory requirements (PF, ESI, labour welfare, etc.) and company policies.

·      Partner with payroll, HRIS, and administrative teams to ensure accurate systems and processes.

Operational & Administrative

·      Lead HR operations: staffing, rosters, manpower budgets, HR budget, cost control related to HR function.

·      Oversee HRIS or local HR database, ensure data integrity, reporting readiness and audit readiness.

·      Support pre-opening or expansion initiatives (if applicable), including staffing plan, training, mobilisation.

·      Manage HR team for the resort (recruitment, training, performance of HR staff) and ensure they deliver effectively.

Key Competencies & Skills

·      Strategic mindset with business acumen; ability to connect people-initiatives to business outcomes.

·      Strong leadership and influencing skills; ability to partner with senior leadership and drive change.

·      Excellent communication (verbal & written), interpersonal and presentation skills.

·      Strong analytical & metrics-oriented mindset; comfort with HR data, dashboards and reporting.

·      Change management capability; ability to lead and embed new ways of working.

·      Integrity, ethical mindset, confidentiality, and fairness in dealing with people matters.

·      Passion for hospitality – understanding guest-experience correlates with associate-experience.