
Area Manager
2 weeks ago
Job description
Job Title: Cluster Manager / Area Manager
Location: Mumbai, India (West Zone)
Department: Operations
Employment Type: Full-time
Industry: Food and Beverage Retail
Job Overview
We are seeking a highly motivated and experienced Area Manager to lead and manage the operations of 6 to 10 outlets across the West Zone. This role is critical in driving performance, maintaining operational standards, and ensuring an exceptional customer experience across all locations. The ideal candidate will be a strategic thinker with a strong operational background and proven leadership skills.
Key Responsibilities
- Oversee daily operations of 6 to 10 outlets within the assigned region to ensure consistency and excellence.
- Drive store-level performance to meet sales targets, profitability goals, and customer satisfaction benchmarks.
- Lead recruitment, training, and ongoing development of store managers and their teams.
- Ensure adherence to company policies, SOPs, and brand standards across all locations.
- Review and analyse sales reports, customer feedback, and market trends to identify growth opportunities.
- Implement action plans to improve outlet efficiency and service quality.
- Ensure compliance with food safety, hygiene standards, and local regulatory requirements.
- Manage regional budgets, optimise costs, and ensure effective allocation of resources.
- Resolve operational challenges and support teams with timely, practical solutions.
- Liaise with senior management to align regional strategies with broader organisational goals.
Qualifications
- Bachelor's degree in Business Administration, Hospitality, or a related field.
- 4–5 years of experience in a multi-unit management role, preferably in QSR, retail, or hospitality.
- Proven ability to lead and inspire teams across various locations.
- Strong analytical skills with a data-driven approach to decision-making.
- Proficiency in using operational and financial dashboards/tools.
- Excellent communication, leadership, and interpersonal skills.
- Flexibility to travel regularly across the assigned zone.
What We Offer
- Salary Range: ₹6,00,000 – ₹7,50,000 per annum (CTC), based on experience and performance.
- Performance-linked incentives.
- Opportunity to grow with a fast-scaling national brand.
- Structured training and development programs.
- Energetic and collaborative work culture.
Industry
- Food and Beverage Retail
Employment Type
Full-time
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