International voice process
16 hours ago
Roles and Responsibilities
- Handle international calls from customers across various countries, including UK and US.
- Provide excellent customer service by resolving their queries and concerns in a timely manner.
- Work on an international voice process, processing customer requests related to products/services offered by the company.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve daily targets and improve overall performance.
Desired Candidate Profile
- 1-3 years of experience in BPO customer service or similar industry.
- Strong communication skills for handling international calls effectively.
- Ability to work on night shifts (24/7) as per business requirements.
- Proficiency in Australian, UK, US processes, Voice Support, International Calling, International BPO, International Voice, Voice Processing technologies.
Interested candidates can apply to or contact
Regards,
HR Manager
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