Hiring For International Voice process

4 days ago

Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Title: International Voice Process

Location: Airoli, Navi Mumbai

Work Mode: On-site

Work Schedule: 5 Days Working | Rotational Shifts | 2 Days Off

Interested candidates can apply with their updated resume to or whatsapp resume on

Job Summary

We are looking for enthusiastic and customer-focused individuals to join our voice process team. The role involves handling customer queries, resolving issues, and delivering exceptional service via phone calls in a professional manner.

Key Responsibilities

  • Handle inbound calls to assist customers with queries, requests, and complaints.
  • Provide accurate and timely information to customers.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Log and update customer interactions in the system.
  • Escalate unresolved issues to the concerned department.
  • Meet quality and productivity targets as assigned.

Required Skills & Qualifications

  • Minimum HSC required
  • Excellent verbal communication skills in English
  • Good listening and problem-solving skills.
  • Basic computer knowledge and typing skills.
  • Ability to work in rotational shifts (including night shifts if applicable).

Benefits

  • Attractive salary + incentives + Overtime + Transport allowance
  • Growth and career development opportunities.
  • Supportive team environment.

Interested candidates can apply with their updated resume to or whatsapp resume on

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

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