Assistant To CEO
7 days ago
About the Role:
You will handle customer and partner communication by email, phone, and WhatsApp related to sales and support. You will also assist the CEO in operations and hiring coordination tasks.
This role is ideal for someone from a technical or engineering background who enjoys technology but prefers a structured, communication-focused role rather than coding.
Key responsibilities:
Handle communication with customers and partners regarding product inquiries, sales, and support.
Understand customer needs and ensure accurate, prompt responses.
Coordinate with the engineering and support teams to track progress and closures.
Maintain organized records of communication and follow-ups.
Use AI tools (ChatGPT, Claude, Gemini, etc.) to draft and refine emails, reports, and summaries.
Assist in HR coordination: posting job openings, scheduling interviews, and following up with candidates.
What You'll Learn:
How communication, sales, and support operate in a software product company.
Use of AI tools for real-world business communication.
Professional email and phone etiquette.
Direct exposure to the CEO's day-to-day decision-making and operations.
Who can apply:
Candidates residing in Mumbai
Other requirements:
Education: BE/BTech/BCA/BSc in Computer Science, IT, or related field.
Excellent English communication – both written and verbal.
Organized, polite, and dependable with good email and phone etiquette.
Curious about how software companies handle customers and partners.
Comfortable using productivity tools, CRMs, and AI-based assistants.
Prefers a calm, professional office environment.
Salary
Annual CTC: ₹ 2,40,000 - 3,60,000 /year
About ITAZ:
We are a software product company based in Mumbai, India. Through our document management software products, we help our clients streamline their processes and increase profitability.
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