Lead - Campaign Management & Customer Insights

3 days ago


Mumbai, Maharashtra, India Tata Play Fiber Full time

We're Hiring

Lead – Campaigns & Customer Insights


Location:
Mumbai
|
Grade:
M4
|
Reports to:
Head – Marketing Ops

Are you a
data-driven marketer
who can turn insights into action?

At
Tata Play Fiber
, we're looking for a
CLM expert
to lead multi-channel campaigns, decode customer behavior, and drive retention & growth.

What You'll Do:


• Lead lifecycle campaigns across
SMS, Email, App, WhatsApp & more


• Use analytics to personalize journeys & boost engagement


• Collaborate across teams to deliver seamless customer experiences


• Drive
MarTech innovation
& UI/UX feedback

What You Bring:



8+ years
in CLM, CRM, or digital campaigns


• Strong analytical & stakeholder management skills


• Experience with platforms like
MoEngage, CleverTap, Salesforce, Flytxt etc.


• Telecom/OTT/subscription background preferred

At TPF, we believe in
jobs never done before
. If you're ready to innovate, let's talk

Apply here

Hiring #MarketingJobs #CustomerInsights #CLM #DigitalMarketing #TataPlayFiber #MumbaiJobs #CampaignManagement #MarTech #JoinUs
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