Front Office Executive

7 days ago

New Town Kolkata West Bengal, India Aquatica Banquet Resort & Water Park Full time ₹ 1,08,000 - ₹ 1,44,000 per year

Job Title: Front Office Executive (Hotel Industry)

Experience: 1–1.5 Years

Salary: ₹9,000 – ₹12,000

Job Type: Full-Time

Working Hours: 10:00 AM – 7:00 PM

Location: AQUATICA

Gender Preference: Female Candidates Preferable

Job Summary:

We are looking for a professional and customer-oriented Front Office Executive to join our team at Aquatica, a leading name in the hospitality and water park industry. The ideal candidate will be responsible for providing excellent guest service, managing front desk operations, and ensuring a pleasant experience for all visitors.

Key Responsibilities:

  • Greet and welcome guests in a warm and friendly manner.
  • Handle check-in and check-out procedures efficiently.
  • Manage front desk operations including phone calls, emails, and guest queries.
  • Coordinate with housekeeping and other departments to ensure guest satisfaction.
  • Maintain records of bookings, payments, and guest information accurately.
  • Handle guest complaints or concerns professionally and escalate when necessary.
  • Ensure the lobby area is clean and presentable at all times.
  • Assist in administrative tasks and day-to-day operations.

Requirements:

  • 1 to 1.5 years of experience in a similar role, preferably in the hotel or hospitality industry.
  • Good communication and interpersonal skills.
  • Proficient in MS Office and front desk software (training can be provided if needed).
  • Pleasant personality and well-groomed appearance.
  • Ability to multitask and remain calm under pressure.
  • Fluency in English, Hindi, and Bengali preferred.

What We Offer:

  • Fixed salary
  • PF

To Apply:

Please send your updated resume to or contact/WhatsApp :

Job Type: Full-time

Pay: ₹9, ₹12,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Related Job: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)
  • Bengali (Preferred)

Work Location: In person

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