P1 Assistant Manager

2 weeks ago


Mumbai Metropolitan Region, India PayU Full time ₹ 15,00,000 - ₹ 20,00,000 per year

PAYU PAYMENTS PRIVATE LIMITED
Job Title:
P1 Assistant Manager - Partnership

Job Location:
Mumbai, India

Job Description

  • Candidate should have 7-10 years of work experience in handling backend ops and escalations
  • Should be able to speak with customers to handle escalations
  • Should have good communication skills
  • Should have managed team size of 15-20 people
  • Should be able to find out required process corrections and reduce volumes at backend customer tickets
  • Should be a multi tasker
  • Should have experience of handling Escalation Desk
  • Will be responsible for MIS / Reports
  • Should be liaising with different stakeholders in the company for faster resolutions

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